Citymapper helps millions every day by simplifying urban transport and making cities usable. And in doing so, we’ve built one of the most loved brands on mobile.
We want to have the best transportation app in the industry, the most accurate data and offer the best possible experience for our users (with a laugh or two thrown in for good measure!)
Offering the highest possible level of support is essential, and we’re continually building our support structure to maintain this high level; we’re seeking a Customer Support Specialist to join our small, dedicated team, making a difference in the everyday lives of users in London. As the main priority, you will support our CLUB subscription and will take a leading role in the support of our mobility subscription product, Citymapper PASS.
For this role we are looking for a candidate who is able to come to our headquarters at Liverpool Street in London once or twice a week. The first possible start date for this position is the middle of January.
We’re a genuinely hybrid company. Our employees have the choice of working from our headquarters in London, or from home (within the UK) – or a bit of both!
We believe that diverse teams are the best teams and we’re proud to be an equal opportunities employer. We welcome and will consider all applications regardless of age, disability, gender re-assignment, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation (and any other status protected by applicable law).
This job offer was originally published on Jobicy
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