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GOhiring, the leading software solution for automated job posting and recruiting analytics, is looking for a Senior Customer Success Manager. This role involves comprehensively managing relationships with destination customers to boost customer satisfaction and optimize revenues.
The role constitutes managing the complete job posting process from data-driven multi-posting campaigns to deep analysis along the candidate journey. The ideal candidate is expected to have multiple years of experience in a comparable role (Sales, Customer Success, Key Account) dealing with destination customers in the B2B software industry (SaaS).
Responsibilities involve effective onboarding of new customers and identifying opportunities and potentials on both ends, introducing customers to additional products and new developments from GOhiring.
The ideal candidate should also be familiar with CRM systems like Hubspot, collaboration tools like Slack, and Business Intelligence tools like Power BI. The candidate should have a university degree and their timezone should not differ by more than 4 hours from Central European Time.
The candidate should be proficient in both German and English. Ideally, the candidate should be familiar with system environments, players, and processes in the recruiting industry.
GOhiring offers excellent prospects in a thriving field- recruitment's digitalization. In addition to a complex customer issue, the candidate can also contribute to building the Customer Success team. Work is flexible, with no compulsion to work from the office. The candidate receives a device for their mobile job. Regular gathered sessions with European colleagues and continued education opportunities are offered as well.
Interested candidates are encouraged to submit their resumes or link to their LinkedIn/Xing profile. No cover letter is required.
This job offer was originally published on Jobicy
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This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.