Salesforce CRM Lead

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Join our IT team as a Salesforce CRM Lead, ensuring strategic CRM use for optimum business processes and customer relations. Apply now for this pivotal role.

Overview of Salesforce CRM Lead Position

We are actively seeking a Salesforce CRM Lead to guide and execute the implementation of Salesforce within the company. This full-time, remote role comes with a competitive salary range of $115K-$125K and is key to strengthening our customer relationships and optimizing business processes.

Key Responsibilities

The Salesforce CRM Lead will be responsible for leading end-to-end Salesforce implementation projects, customizing the CRM to fit the organization's unique needs, and ensuring the strategic use of the platform. Additionally, the role entails team leadership, strategic planning for the Salesforce CRM roadmap, system integration and data management, as well as developing analytics and reporting capabilities.

Team Leadership and Culture

As a leader, the CRM Lead will manage and mentor the Salesforce team, promoting best practices, a collaborative environment, and staying abreast of Salesforce technology advancements.

Strategic and Analytical Role

The role involves strategic planning, aligning Salesforce CRM's roadmap with business goals, and ensuring data integrity. The CRM Lead will also leverage analytics and reporting tools to gain insights into key business metrics.

Qualifications and Skills

Prospective candidates must hold a Bachelor's degree in a relevant field, have 8-10 years of experience with Salesforce CRM implementations, carry necessary Salesforce certifications, and possess a strong background in CRM processes and customer engagement. Excellent communication, analytical skills, and a collaborative work spirit are essential.

Physical Demands and Work Environment

The position's physical demands include regular communication, use of hands and fingers, and occasional lifting of up to 25 pounds. A low to moderate noise level can be expected in the work environment.

Benefits and Perks

Benefits include comprehensive healthcare coverage, life insurance, disability insurance, retirement plans with matching, paid time off, parental leave, volunteer days, holidays, and an emphasis on work-life wellness.

The opportunity was advertised on Himalayas at [].

This job offer was originally published on Himalayas


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February 3, 2024


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