Account Manager L3

Related keywords: account manager remote jobcustomer success manager remote jobcustomer care remote job

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Overview

Wrike, a prominent work management platform, is seeking a passionate Account Manager L3 to join its team in North America. As an Account Manager, the candidate will play a critical role in establishing and nurturing client relationships to identify and capitalize on new business opportunities. The position offers a chance to work in a collaborative environment designed to promote productivity and best practices in a fast-paced setting.

Company Vision

Wrike aims to create a world where individuals and teams can fully concentrate on their most purposeful work. The platform serves to bring work and people into a unified system, enhancing productivity while eliminating complexity. As part of the team, the Account Manager will be an integral contributor to achieving this vision, helping clients optimize their use of Wrike's solutions.

Role Responsibilities

The selected individual will be part of a dynamic sales team consisting of 6-7 Senior Account Managers. Responsibilities include:

• Establishing relationships and engaging with clients to find new opportunities within a defined account set.
• Driving business growth by managing the full sales cycle from contract generation to closing.
• Handling inbound requests while proactively reaching out to potential clients.
• Understanding client needs and effectively communicating how Wrike's products can address those needs.
• Utilizing a solution-selling approach to deliver value and exceed client expectations.
• Employing tools like SalesForce.com, SalesNavigator, ZoomInfo, and Demandbase for lead management and sales forecasting.
• Ensuring complete client satisfaction with the services provided.

Qualifications Required

Candidates aiming to apply for this position should meet the following qualifications:

• 1 to 2+ years of successful sales experience, preferably in the Tech/SaaS industries.
• A Bachelor's Degree is preferred, demonstrating a commitment to education.
• Strong relationship management skills, enabling expansion of business through existing client relationships.
• Familiarity with the full sales cycle, from lead qualification to closing.
• Experience in outbound sales calling, with the ability to swiftly follow up on numerous inbound leads and trials.
• Capability to conduct product demonstrations via video conferencing tools like Zoom.

Desired Skills

While the required qualifications are significant, candidates will stand out with additional skills such as:

• Experience in solution selling, providing tailored answers to client challenges.
• Proficiency in managing customer relationships to facilitate business growth.
• Ability to deftly filter through a high volume of leads effectively.

Compensation and Benefits

Wrike values its employees and offers a robust benefits package that includes:

• Comprehensive medical, dental, and vision insurance.
• Life insurance and employer-paid short and long-term disability benefits.
• A 401K plan that includes an employer match.
• Flexible spending accounts for health and dependent care (FSA/HSA).
• An Employee Assistance Program (EAP) providing support for various needs.
• Paid time off of 20 days along with 11 paid holidays and a floating holiday.
• Volunteer time off and generous parental leave options for new parents.

Company Culture

Wrike promotes a culture that encourages collaboration, innovation, and growth. Employees are considered

• Smart: possessing a strong understanding of the work management domain.
• Dedicated: prioritizing customer success and team contributions.
• Approachable: fostering an inclusive atmosphere that values diversity and team spirit.

Moreover, the firm supports various WERC groups (Wrike Employee Resource Communities) focusing on underrepresented groups, promoting a sense of community and support among colleagues.

Application Process

Interested candidates can expect a structured interview process that includes:

• A phone screening with a recruiter.
• Interviews with Hiring Managers and other team members.
• A comprehensive panel interview to demonstrate relevant skills and insights.

Work Environment

Wrike embraces a hybrid work mode, which allows team members to work from home while occasionally meeting in the office to foster collaboration. Employees typically meet 2–3 times a week, balancing remote work flexibility with in-person team engagement.

Conclusion

The Account Manager L3 role at Wrike offers a significant opportunity for growth and professional development for individuals passionate about technology and client relations. This position empowers team members to drive results and support clients on their digital work journey, concluding with a chance to make an avant-garde impact in the realm of work management.

This role is an excellent opportunity for candidates looking to advance their careers in a supportive, innovative, and thriving work environment.

This job offer was originally published on himalayas.app