Related keywords: call center remote jobremote job qaquality assurance remote job
Brillio is recognized as one of the fastest growing digital technology service providers. They cater to many Fortune 1000 companies that are eager to leverage digital adoption as a way to gain a competitive advantage. Brillio has earned a favorable reputation for its innovative approaches and seamless integration of cutting-edge digital solutions. The company is consistently admired for its nurturing environment and has received the Great Place to Work® certification repeatedly.
This role focuses on hiring an experienced Automation Test Engineer who has a solid grasp of Amazon Connect, IVR systems, and the Cyara platform. The positions require the individual to design, develop, and execute automated tests that ensure the reliability and consistent performance of various contact center solutions.
The primary responsibility of the Automation Test Engineer will be to design and maintain automated test scripts specifically for Amazon Connect call flows. Additionally, the individual will utilize Cyara to simulate real-world voice interactions and conduct stress tests on IVR components. This role also encompasses the validation of performance and functionality of contact center solutions, along with integrating API-based tests (such as Postman or custom scripts) for conducting inbound and outbound call simulations.
The candidate will also need to develop and manage test cases and suites using QTest. This includes tracking defects, meticulously analyzing test results, and reporting on quality metrics. Collaboration is crucial, as the candidate must work effectively with QA and development teams to resolve issues and enhance testing processes.
Another vital aspect of this role involves collaborating with cross-functional teams, which include developers, product managers, and operations teams. The candidate will integrate testing into the CI/CD pipeline and contribute actively during agile ceremonies, thus refining the overall testing strategies for enhanced efficiency.
The Automation Test Engineer will be responsible for ensuring that all test documentation is complete and adheres to industry standards. Furthermore, they will contribute to technical documentation and aid in creating internal training materials that benefit the team.
While the required qualifications highlight the essential skills, having experience with additional automation tools and frameworks will be an advantage. Knowledge of broader AWS services and certifications in software testing or quality assurance will further enhance a candidate's profile and open more doors to success within the company.
Although the specific salary details were not provided in the job description, Brillio is known for offering competitive compensation packages that reflect the candidate's skills, experience, and the vital contributions they will bring to the organization.
Brillio's reputation as an employer of choice underscores their commitment to cultivating a positive workplace atmosphere. The organization focuses heavily on contemporary technologies, enabling employees to engage with groundbreaking projects. This fosters professional growth and keeps the team energized and dedicated to their tasks. Employees at Brillio are frequently referred to as Brillians, serving as a testament to their pride in working for the company.
Overall, aspiring candidates for the Automation Test Engineer position should thrive in dynamic environments and possess a genuine desire to grow and succeed within Brillio's innovative framework. Given the company’s outstanding reputation and commitment to digital excellence, joining their team would not only offer rewarding challenges but also significant personal and professional development opportunities.
This job offer was originally published on himalayas.app
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