Application Analyst, EpicCare Link

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Job Overview

The job opening for an Application Analyst, EpicCare Link reflects the mission, vision, and core values of Northwestern Memorial Healthcare (NM). The successful candidate will uphold the organization’s Code of Ethics and Corporate Compliance Program, adhering to all relevant policies and regulatory standards. This position plays a crucial role in the healthcare sector, supporting and maintaining critical healthcare applications that ensure the efficient delivery of healthcare services across the organization.

Key Responsibilities

As an Application Analyst, your main responsibilities will include:

• Supporting and maintaining assigned services and systems related to EpicCare Link.

• Working collaboratively with your team to monitor, analyze, and plan necessary upgrades for applications.

• Managing the production issue queue to resolve issues promptly, ensuring adherence to Customer Service Level Agreements (CSLA).

• Executing delegated project tasks effectively and participating actively in the ongoing improvement of quality assurance standards and systems development methodologies.

• Contributing to the integration of user requests with software functionality, providing valuable recommendations on application build and system reliability.

• Demonstrating diagnostic skills to assist with problem determination and solutions across NM’s distributed system IS environment.

• Participating in the on-call rotation to support service continuity and system reliability.

• Contributing to the maintenance of technical documentation and architecture diagrams, ensuring that all records are up to date and accessible for team reference.

Required and Preferred Skills

To be considered for this opportunity, candidates must have:

• 2 to 5 years of relevant experience in their core discipline, which is essential for effectively handling the technical demands of the role.

Preferred qualifications include:

• A Bachelor’s degree in a related field, which is beneficial for understanding the technical and strategic context of the position.

Work Environment

The role primarily involves working in a remote capacity, allowing candidates the flexibility to work from home while contributing to an essential healthcare setting. As Northwestern Medicine values technology in improving healthcare delivery, Information Services is critical in shaping these advancements.

Company Culture and Ethics

Employers such as Northwestern Memorial Healthcare emphasize their commitment to diversity and equal opportunity. The organization does not discriminate based on age, sex, race, color, religion, national origin, veteran status, disability, or sexual orientation. This inclusive culture promotes a positive work environment where every employee has the chance to succeed.

Application Process and Background Check

Candidates will undergo a background check as part of the hiring process, which includes criminal history verification. This is compulsory for new hires and sometimes internal transfers, complying with relevant local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Applicants may also have their applications screened with the assistance of Artificial Intelligence (AI) tools, though employment decisions will ultimately be made by human evaluators.

Benefits

Northwestern Medicine offers a robust benefits package designed to enhance employees’ physical, emotional, and financial well-being. Key benefits include:

• Tuition reimbursement and loan forgiveness programs.

• 401(k) matching to aid in long-term financial planning.

• Various lifecycle benefits that cater to different stages and needs of employees’ lives.

The organization is also dedicated to maintaining a patient-first focus, ensuring that every employee actions are aligned with providing outstanding healthcare.

Salary Information

While specific salary details for the Application Analyst position are not provided in the description, it is important for candidates to inquire about salary ranges and compensation packages during the interview process to ensure alignment with their expectations.

Conclusion

The role of an Application Analyst at Northwestern Memorial Healthcare represents an excellent opportunity for candidates seeking to grow their careers in healthcare technology. As part of an organization dedicated to innovation and patient service, the successful candidate will be integral to transforming healthcare through advanced technological solutions. If you have the requisite experience and skills, and you align with the company’s values, this is a position worth considering.

This job offer was originally published on himalayas.app