Argano is seeking a D365 F&SCM Finance Senior Consultant for their Client Services team. The role is designed for experienced professionals who excel in offering expert advice and analysis in their respective fields. As a Senior Consultant, you will be deeply involved in client interactions and the management of various client projects and initiatives related to Dynamics 365 Finance and Supply Chain Management (D365 F&SCM). The position requires a commitment to delivering high-quality work autonomously while demonstrating sound judgment in choosing appropriate methods and techniques for clients, ultimately helping them achieve their business objectives more effectively.
Responsibilities
In your role, you will undertake several key responsibilities to ensure effective service delivery and client satisfaction:
Process Adherence
Continuously update client tickets and ensure adherence to Service Level Agreements (SLAs).
Follow designated processes and procedures consistently.
Maintain accurate timesheets and submit them in accordance with company policies.
Service Delivery
Manage cases and initiatives related to Managed Services.
Document all relevant information regarding case statuses, initiatives, solution designs, configurations, and any modifications made.
Assist in project planning, execution, and administration by collecting data and tracking project progress.
Engage with clients to gain insight into their business objectives and technology requirements, performing assessments to identify opportunities for improvement and operational efficiency.
Participate in client meetings, contributing your expertise and insights to discussions.
Develop and execute tailored solutions that meet client needs while analyzing industry trends to provide relevant recommendations regarding tool and technology integration.
Prepare and submit detailed cost estimates for proposed solutions and modifications, seeking necessary approvals from clients and tracking project budgets.
Monitor the performance of the solutions implemented post-delivery, noting areas for potential improvements and suggesting updates or modifications as required.
Client Satisfaction
Cultivate a professional demeanor in all client interactions.
Solicit feedback from clients, ensuring prompt responses in compliance with SLAs.
Collaboration and Teamwork
Create concise and clear reports, presentations, and documentation to present your findings to clients.
Share your knowledge and insights with both clients and team members to foster a learning environment.
Minimum and Preferred Qualifications
To be considered for this position, there are several educational and experiential qualifications:
Education
A Bachelor’s degree in a related field, such as Business Administration, Economics, Finance, or Engineering, is preferred.
Experience
2 to 5 years of hands-on experience with D365 F&SCM Finance implementation is required.
A solid understanding of Managed and Client Services principles.
Previous employment within IT or consulting firms is highly desirable.
Certifications
MB-310 Microsoft Dynamics 365 Finance Certification is a necessary credential.
Skill Requirements
Candidates must possess a variety of skills that align with the demands of the role:
Communication: Proficient written and verbal communication skills are essential for collaboration and clarity in conveying information to clients.
Systems Familiarity: Knowledge of various operating systems and software applications is important.
Analytical Skills: The ability to analyze data, identify trends, and derive meaningful insights is crucial for effective problem-solving.
Strategic Thinking: A strategic mindset aimed at aligning technological solutions with business objectives.
Client Relationship Management: The ability to nurture strong, positive relationships with clients while recognizing their needs and opportunities.
Problem-Solving: An aptitude for researching and resolving issues through data-driven approaches.
Presentation Skills: Proficiency in delivering persuasive presentations is vital.
Adaptability: Willingness to learn and adjust to new tasks and challenges in a flexible environment.
Teamwork: Capability to work collaboratively within teams to achieve overarching goals.
Innovation: A focus on generating innovative ideas and solutions for complex problems.
Financial Acumen: Knowledge of budget management, profitability, and the financial implications of initiativities is important.
Conclusion
This full-time position as a Senior D365 F&SCM Finance Consultant offers an excellent opportunity for individuals who are skilled in finance and IT consulting. With the flexibility to work from anywhere in the world, this role allows for professional growth while effectively contributing to the client's success through innovative technology solutions. Argano values expertise and dedication in this role, and successful candidates will have the chance to make a significant impact in their field.
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
