Aroha Technologies: Lead ServiceNow Developer - Boston MA/ Remote - (Active Security Clearance Mandate)

Overview

Aroha Technologies is seeking a Lead ServiceNow Developer with an active security clearance mandate. The position is based in Boston, MA, but allows for remote work. This is a full-time opportunity aimed at professionals with a robust background in the ServiceNow platform. The role is particularly relevant for candidates interested in contributing to the development and implementation of IT service management solutions within a secure environment.

Key Responsibilities

The Lead ServiceNow Developer will be responsible for various critical functions, including:

Assisting requesters in refining the business requirements to ensure the functionalities delivered meet customer needs.
Gaining comprehensive knowledge of the organization's ServiceNow implementation to understand the cross-platform impacts of requested changes.
Designing, developing, and implementing solutions that include custom applications, workflows, catalog items, and integrations tailored to meet complex business requirements.
Configuring and customizing the ServiceNow platform using JavaScript and ServiceNow APIs to extend capabilities and improve user experiences.
Designing and implementing workflows that support business objectives and increase automation.
Developing and configuring integrations between ServiceNow and other enterprise systems, utilizing integration spokes or custom APIs.
Building and maintaining custom applications while adhering to best practices to ensure performance and maintainability.
Collaborating with project teams to implement new modules as business needs evolve.
Conducting regular upgrades of the ServiceNow version to maintain compliance and support from the vendor.

Required Skills and Qualifications

Candidates for this role should possess the following qualifications:

Eligibility and willingness to submit for U.S. Government security clearances; an active clearance is a significant advantage.
A Bachelor's degree in Information Technology or a relevant technical field.
Certified as a ServiceNow Application Developer.
A minimum of 5 years of experience working with the ServiceNow platform, preferably across various modules including Service Portfolio Management (SPM), IT Service Management (ITSM), IT Operations Management (ITOM), Hardware Asset Management (HAM), Software Asset Management (SAM), and Human Resources (HR) modules.
A strong understanding of ITIL principles and practices.
Proficiency in JavaScript and ServiceNow API web services for integration tasks.
Proven experience with integrating ServiceNow with other applications.
Excellent analytical and problem-solving skills.
Effective communication and interpersonal skills to collaborate with cross-functional teams.

Employment Details

This employment opportunity presents a long-term engagement for an ambitious professional seeking to deepen their knowledge and impact in IT service management through the ServiceNow platform. The selected candidate will work in a dynamic environment focused on Agile methodologies.

Salary Information

While the specific salary details are not provided in the job description, candidates can expect a competitive salary reflective of their experience, skills, and the requirements of the role. Professionals in similar positions typically receive salaries commensurate with their expertise in ServiceNow and the demand for such skill sets in the market.

Application Process

Interested candidates with the required qualifications are invited to apply for this position. The selection process will include assessment on the needed skills and competencies to ensure the right fit for the role. Interested applicants can find more details and submit their applications through the Aroha Technologies website or the designated job application link.

Conclusion

In summary, this position at Aroha Technologies for a Lead ServiceNow Developer is a promising opportunity for professionals with strong technical backgrounds and experience in ServiceNow. The role offers the flexibility of remote work while requiring a powerful combination of technical skills and understanding of IT service management frameworks. The company fosters a collaborative environment which will provide ample opportunity for professional growth and contributions to meaningful projects.

This job offer was originally published on weworkremotely.com