Horace Mann, a prominent player in the financial services and insurance industry, is on the lookout for a strategic and operationally adept leader to fill the role of Assistant Vice President (AVP) Premium Services. This pivotal executive role focuses on the oversight and execution of operational strategies within their Premium Services Operations across all business lines.
The key responsibilities of the AVP position encompass a variety of critical functions aimed at ensuring operational efficiency and excellence. The main areas of focus include:
Strategic & Operational Leadership: The AVP will develop, lead, and implement the operational strategies aligned with the organization’s objectives. They will convert enterprise goals into actionable operational plans while ensuring accurate, timely, and high-quality service delivery across customer-facing transactions. Additionally, maintaining strong operational controls and compliance with regulations is essential.
Team Leadership & Talent Development: A significant portion of the role involves building and nurturing a highly engaged, high-performing team. The AVP is expected to foster an environment characterized by accountability and data-driven decision-making. This includes ensuring adequate staffing and a viable succession plan.
Data, Analytics & Performance Management: The AVP will work in collaboration with analytics to maintain an operations dashboard, leveraging key performance indicators (KPIs) and metrics to drive continuous improvement in operations and customer experiences. Proactively identifying trends and implementing strategic solutions will be part of their workflow.
Cross-Functional Partnership: Another critical element of the role is collaborating with senior leadership across various departments, including IT, Compliance, Distribution, HR, and Legal. The AVP will also influence the execution of technology roadmaps and support broader strategic initiatives within operations.
Industry & Governance Leadership: The AVP will exercise authority in making policy decisions and initiating improvements in procedures within the company. Staying engaged in financial industry trends and regulatory developments is essential for maintaining a robust operational framework.
To be considered for the AVP position, candidates must possess a set of essential qualifications and competencies:
Education & Experience: A bachelor’s degree is required, while a Master of Business Administration (MBA) is preferred. Candidates should have ten or more years of experience in the insurance or financial services sectors, with at least five years of experience in progressive management roles. A background in leading complex operations or shared services environments is needed.
Competencies:
The salary range for the AVP Premium Services position is between $124,200.00 and $175,800.00 annually, with compensation commensurate upon experience and location. This competitive salary underscores the importance of this role within Horace Mann.
Founded in 1945 by two teachers in Springfield, Illinois, Horace Mann was established to offer quality, affordable auto insurance specifically for educators. Over the years, the company has broadened its mission to ensure financial security for all educators, now serving over 4,100 school districts nationwide. Horace Mann is publicly traded on the New York Stock Exchange under the symbol HMN, currently managing more than $12 billion in assets.
The organization is dedicated to safeguarding the financial futures of educators, providing tailored solutions including special rates and benefits. They are committed to diversity and encourage applicants from all backgrounds, ensuring equal opportunities for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
For potential job seekers, the position of Assistant Vice President Premium Services at Horace Mann represents a significant career opportunity to make a substantial impact in the financial services sector. With a strong focus on strategic operations, team leadership, and data-driven decision-making, candidates are encouraged to bring their skills and experience to a company that values education and financial security.
This job offer was originally published on himalayas.app
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