Assistant(e) de Direction H / F (Project Manager)

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Overview of TheAssistant

TheAssistant is a pioneering company focused on streamlining business operations for its clients, primarily startups and large organizations. Through its innovative platform, TheAssistant aims to allow teams to delegate time-consuming tasks, enabling them to concentrate on more essential aspects of their work. The company, based in Paris, operates across France, Switzerland, Belgium, and Luxembourg, with a mission to enhance productivity and efficiency in workplace environments.

Company Vision and Services

TheAssistant was created to simplify the daily tasks of businesses by facilitating the delegation of various responsibilities, such as administrative duties, personal errands, research, translation, accounting, and travel organization. The company prides itself on combining human expertise with advanced technology, utilizing both artificial intelligence (AI) and automation to optimize service delivery. This approach has already resulted in the successful completion of over 500,000 tasks for more than 500 users, including notable names in the French tech space like Ledger, Payfit, and Kolsquare.

The company's solution addresses essential workplace issues such as quality of life at work (QVT), talent retention, and reducing mental load, ultimately aiming for improved performance across management and operational teams.

Job Position: Assistant(e) de Direction H/F (Project Manager)

The role of Assistant(e) de Direction, also known as Project Manager, is a pivotal position within TheAssistant. This full-time role demands a commitment to enhancing the user experience and overall efficiency of the company's offerings. The position is available for immediate hiring and requires the incumbent to navigate the complexities of a fast-growing tech startup, making it an exciting opportunity for the right candidate.

Key Responsibilities

The responsibilities for this role include:

• Leading and supervising client requests while adhering to established procedures.
• Supporting operational teams in executing their tasks effectively.
• Proposing improvements for internal operational processes.
• Researching solutions for complex assignments.
• Implementing custom procedures tailored to client needs.
• Analyzing performance indicators and identifying areas for enhancement.
• Maintaining relationships with existing clients and assisting new clients in their onboarding process.
• Building trust and fostering strong client relationships.
• Developing engagement and retention strategies.
• Overseeing client requests from a dashboard perspective.
• Establishing key procedures for clients.
• Collaborating closely with commercial and operational teams to improve overall client satisfaction.
• Training new team members.

Required Skills and Qualifications

Candidates applying for this role must possess a variety of skills and attributes:

• Motivation: A desire for an engaging position in a lively, evolving environment.
• Experience: At least 3 years of relevant professional experience in support roles or service-oriented fields.
• Proactivity: A resourceful attitude with the ability to work independently and resolve problems.
• Communication: Strong ability to communicate clearly and effectively with both team members and clients.
• Organizational Skills: Capable of managing multiple tasks while adhering to deadlines.
• Flexibility: Adaptability to changing circumstances is essential.
• Writing Proficiency: Ability to articulate thoughts clearly through written communication.
• English Proficiency: Must be able to work in English, both written and spoken.

Compensation and Benefits

The position is classified as a full-time opportunity, with a salary range between €25,000 and €28,000 per year. Additional benefits include:

• Flexible remote work opportunities, allowing employees to work from various locations.
• Stock options, providing an opportunity for employees to share in the company’s growth.
• Meal vouchers through Swile, enhancing the overall employee experience.
• Health insurance with Alan, ensuring employees have access to necessary medical resources.
• An experienced personal assistant, combining support with professional development.

Conclusion

The role of Assistant(e) de Direction at TheAssistant offers a unique chance to work within a rapidly growing tech environment, committed to helping organizations optimize their operations. The position will suit motivated individuals eager to contribute to enhancing client service through effective project management and operational support.

This job offer was originally published on jooble.com