Related keywords: pharmacist remote jobaccount manager remote jobremote job in healthcare
Judi Health is an enterprise health technology company specializing in delivering a comprehensive suite of solutions designed to benefit employers and health plans. They provide a variety of services that include:
Capital Rx, a public benefit corporation focused on pharmacy benefit management (PBM) solutions for self-insured employers.
Judi Health™, which offers comprehensive health benefit management solutions tailored for employers, TPAs, and health plans.
Judi®, recognized as the leading proprietary Enterprise Health Platform (EHP), designed to consolidate all claim administration workflows into one scalable and secure platform.
The company's mission revolves around rebuilding trust in healthcare across the U.S. by deploying essential infrastructure conducive to quality care.
The Associate Director, Clinical Account Manager role is pivotal at Judi Health. This position is crucial for managing the planning, execution, and day-to-day operations associated with an assigned client portfolio. The focus of this role is primarily within the Pharmacy Benefit Administration (PBM) market segment, ensuring ongoing client satisfaction.
As the leader of this segment, the Associate Director must collaborate with different teams within Capital Rx to develop standard operating procedures and best practices for account management and PBM services. This position also involves leading a team composed of Clinical Account Managers, Account Managers, and Account Coordinators, all while maintaining strong communication with key clients.
The responsibilities of the Associate Director include:
Supervision and Support: Mentoring a team to ensure high levels of client satisfaction, retention, and performance. This aspect emphasizes motivation and leadership to create a cohesive and efficient team.
Escalation Management: Facilitating effective communication and relationship building with clients, particularly in escalation scenarios, permits the Director to manage issues keenly.
Client Management: Handling a market segment client book, which involves regular assessments and proactive engagements to align expectations and outcomes.
Strategy Development: Working on best practices and establishing effective communication channels with clients, thereby mitigating potential issues.
Onboarding: Supporting implementation teams with smooth client onboarding processes, ensuring client understanding of PBM services during transitions.
Industry Awareness: Staying abreast of trends and regulations evolving in the late healthcare environment, enhancing team knowledge through ratio education sharing.
Process Improvement: Implementing enhancements aimed at optimizing service delivery, ensuring adherence to Capital Rx’s Code of Conduct.
To be eligible for this position, candidates should possess:
An Undergraduate Bachelor’s degree and a Doctorate of Pharmacy, demonstrating a strong academic foundation.
A licensed pharmacist accreditation.
At least 5 years of experience within the PBM or healthcare industry, showcasing familiarity and expertise in various healthcare structures.
A proven history of building and maintaining relationships across departments, emphasizing cross-functional initiatives.
Proficient skills in Microsoft Office, with Excel knowledge; experience with SQL is a bonus.
Strong communication skills, both written and verbal, and the ability to balance multiple complex projects.
Strong attention to detail, coupled with a commitment to high-quality work products.
The ability to travel for up to 25% of the time is required.
Candidates with the following attributes will be favored:
The position offers a competitive salary ranging between $160,000 and $175,000 USD, contingent upon experience and industry standards. This package signifies Judi Health’s commitment to ensuring that employees are rewarded fairly for their contributions to the organization.
At Judi Health, there exists a strong emphasis on diversity and an inclusive work environment. The company stands firm in its values regarding equal employment opportunities and the prohibition of discrimination or harassment based on any characteristic protected by local, state, or federal laws. This commitment provides a welcoming atmosphere for all employees, enhancing collaboration and innovation in various operational areas.
In summary, this role of Associate Director, Clinical Account Manager, presents an exciting opportunity for candidates with a solid background in healthcare and account management. This position not only allows one to lead impactful teams but also participate actively in the transformation of healthcare practices through the innovative solutions provided by Judi Health. Interested individuals should reflect on their skills against the preferred qualifications and responsibilities outlined in this posting to ascertain a potential fit with the organization's vision and goals.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
