Associate Director of Strategy - Vault Clinical Ops

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Introduction Veeva Systems is actively seeking an Associate Director of Strategy for their Vault Clinical Operations division. As a pioneer in the industry cloud, Veeva is dedicated to delivering innovative solutions that enable life sciences companies to expedite the development and delivery of essential therapies to patients. With a remarkable history of surpassing $2 billion in revenue in its last fiscal year, Veeva has established itself as one of the fastest-growing SaaS companies. The organization operates as a public benefit corporation (PBC), emphasizing the balance of interests amongst customers, employees, society, and investors. ## Company Values At the core of Veeva’s operations are its core values—Do the Right Thing, Customer Success, Employee Success, and Speed. These principles guide Veeva in delivering high-quality service to clients while also prioritizing employee welfare. The company endorses a Work Anywhere model allowing employees to work flexibly either from home or in the office, promoting an environment where individuals can thrive based on personal preferences. ## Role Overview The Associate Director of Strategy will be pivotal in managing the business aspects and market presence of the Vault Clinical Operations Suite. Individuals in this position will focus on enhancing Veeva’s market share and ensuring customer retention within both Enterprise and Small & Medium-sized Sponsor and Clinical Research Organization (CRO) segments. The role involves collaborating with a talented team of professionals from the life sciences and technology sectors to modernize clinical trial operations effectively. The position is customer-facing, requiring engagement with prospects and current clients to identify needs and provide tailored solutions. Moreover, the flexibility of the role allows the employee to operate from anywhere in the country, provided accessibility to an airport for travel. ## Key Responsibilities The Associate Director will engage in several key responsibilities, including: - Developing a strategic plan for accounts across varied segments. - Driving the strategic direction of sales and retention for the designated account portfolio through meetings and discussions. - Providing thought leadership to galvanize support for the sales teams. - Assisting in crafting product strategy and messaging at both segment and opportunity levels. - Playing a vital role in both prospective and existing senior-level client discussions. - Facilitating resource coordination from pre-sales through post-implementation phases to promote customer success. ## Required Skills The prospective candidate must meet various requirements to ensure success in this high-stakes role: - Strong consulting and leadership skills are critical; therefore, applicants with experience in strategy or management consulting are preferred. - A minimum of 10 years of work experience is necessary, ideally with a transition to a SaaS provider, reflecting a solid understanding of technology-led solutions. - Applicants should hold at least 5 years of experience with a top Strategy/Management Consulting firm in the Life Sciences sector—in a role leading to Associate Partner or Principal-level responsibility. - At least 2 years of experience in business development with a proven record of success. - An autonomous working style coupled with strong international exposure, ideally having lived or worked abroad, is desirable. - Native-level fluency in English plus a command of either German, French, Danish, or Dutch is required. ## Preferred Qualifications Candidates with the following experience will have an added advantage: - Over 3 years of experience working with Clinical Research Organizations (CROs). - Comprehensive knowledge of clinical operations processes. - Experience in selling or implementing SaaS software systems. - Prior use of Veeva products. - Evidence showcasing industry presentations or publications. - Strong capabilities in project management. ## Work Environment Veeva Systems, headquartered in the San Francisco Bay Area, operates on a global scale with offices in over 15 countries. The organization is firmly committed to fostering a culture of inclusion and builds a diverse workforce, recognizing that diversity enhances overall strength. They value individuals for their unique traits and experiences, regardless of gender, race, ethnicity, religion, political affiliation, sexual orientation, age, disability, or life experiences. Additionally, Veeva Systems is dedicated to accommodating individuals with disabilities or special needs in both the application and recruitment processes. ## Conclusion This position offers a unique opportunity for individuals with a strong consulting background in the life sciences to contribute significantly to Veeva's mission. With an emphasis on flexibility, professional growth, and diversity, this role promises to be rewarding for the right applicant.

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