Associate Director of Strategy - Vault Clinical Ops

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Overview

Veeva Systems is a pioneer in industry cloud solutions, primarily focused on the life sciences sector. The company has experienced rapid growth, surpassing $2 billion in revenue in the last fiscal year, and is well-positioned for even more expansion. Central to Veeva’s ethos are its core values: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, Veeva made history by becoming a public benefit corporation (PBC), emphasizing its commitment to balancing the needs of its stakeholders, including customers, employees, society, and investors.

As a Work Anywhere organization, Veeva allows employees to work from home or from its offices, promoting flexibility and enabling individuals to choose their ideal working environment.

Job Role

The role of Associate Director of Strategy - Vault Clinical Ops is pivotal for managing the business and market-facing aspects of the Vault Clinical Operations Suite. This position focuses on expanding Veeva's market share while ensuring customer retention within the Enterprise and Small & Medium size Sponsor and CRO segments. The successful candidate will collaborate with a team of experienced professionals in the life sciences industry, driving modernization within clinical trial operations and ensuring customer satisfaction. This job is both prospect and customer-facing, necessitating an understanding of the needs of both Sponsors and CROs to craft effective solutions.

The position is a full-time role that can be executed from anywhere within the Netherlands, provided the employee is located near an airport to meet potential travel needs.

Responsibilities

In this role, you will have several crucial responsibilities, which include:

  • Developing a strategic plan targeting accounts across various segments.
  • Leading the strategic direction for sales and retention within your account portfolio during key meetings.
  • Providing thought leadership and sustaining support for the sales teams.
  • Participating in the formulation of product strategy and messaging at both segment and opportunity levels.
  • Engaging in senior-level discussions with prospects and customers to ensure ongoing relationships.
  • Coordinating resources from pre-sales through post-implementation, ensuring a comprehensive approach to customer success.

Required Skills

To excel in this role, candidates must possess certain skills and qualifications, which include:

  • Strong consulting and leadership abilities; applicants should ideally have experience in strategy or management consulting.
  • A minimum of around 10 years of relevant work experience, ideally seeking a transition into a SaaS provider environment.
  • At least 5 years of experience working at a leading strategy or management consulting firm specifically in life sciences, targeting roles at the Associate Partner or Principal level.
  • A minimum of 2 years of experience in business development with a proven track record.
  • A strong degree of autonomy in work capacity.
  • International experience is beneficial; candidates who have lived and worked abroad are preferred.
  • Proficiency in English is mandatory, along with skills in one of the following languages: German, French, Danish, or Dutch.

Nice to Haves

Ideal candidates should also have experience in the following areas:

  • More than 3 years working in Contract Research Organizations (CROs) is advantageous.
  • A thorough understanding of clinical operations processes.
  • Proven experience in selling or implementing SaaS software, enhancing the ability to manage client expectations and requirements.
  • Prior usage of Veeva products.
  • Evidence of industry presentations or publications to establish credibility.
  • Strong capabilities in project management, facilitating smoother operations within teams and projects.

Work Environment and Culture

Veeva Systems emphasizes a culture of inclusion and values diversity within its workforce. By incorporating a range of perspectives, Veeva believes it enhances its strength as a company. Diversity manifests in various forms, including gender, race, ethnicity, religion, political affiliation, sexual orientation, age, disability, and life experiences. Veeva recognizes individuality and the unique contributions each person can bring to their respective teams.

Additionally, Veeva is an equal opportunity employer and is committed to accommodating applicants who may require assistance or modifications during the recruitment process due to disabilities or special needs.

This opportunity presents a chance not only to advance your career within a leading organization but also to significantly impact the transformation of the life sciences industry. If you have the requisite qualifications and are interested in making a substantial contribution, consider applying to Veeva Systems.



This job offer was originally published on jooble.com

Veeva Systems

Nederland

Operations

Full-time

August 18, 2025

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