Associate Enterprise Scientific Liaison

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Position Overview

The role of Associate Enterprise Scientific Liaison at BenchSci offers an exciting opportunity for professionals in the life sciences field to join a dynamic Customer Success Team. This position is remote-first, allowing individuals from Canada and the US to apply. The purpose of this role is to act as a bridge between BenchSci’s advanced technology and the scientists at top pharmaceutical companies, facilitating impactful research advancements.

Responsibilities

As a part of this role, you will:

• Become a subject matter expert on BenchSci technology, ensuring you effectively communicate its value to industry scientists and key stakeholders, including executives.
• Build and maintain trusted relationships with customers to comprehend the positive impacts of BenchSci on their research.
• Develop in-depth knowledge of your customer's therapeutic and functional research needs, making valuable contributions towards account growth strategies.
• Collaborate with the marketing and sales teams to guide customer engagement during new product launches by providing scientific insights to drive impactful preclinical research projects.
• Act as the voice of the customer, partnering with internal teams at BenchSci to enhance service features, communicate challenges, and brainstorm new ideas to address customer needs.
• Represent BenchSci at relevant conferences and networking events, contributing to the broader scientific community.
• Stay updated about new trends in science and technology.
• Support customers that are in the PST time zone, with up to 30% travel required.

Required Skills and Experience

Applicants for the Associate Enterprise Scientific Liaison should meet the following qualifications:

• A Ph.D. in Biology, Life Sciences, or a related field OR a B.S. or M.S. in the same fields accompanied by 4+ years of experience as a bench scientist in the pharmaceutical or biotech industries.
• At least 3 years of experience in a customer-facing role within the pharmaceutical or biotech sectors.
• Ability to navigate customer landscapes and foster relationships at all levels of scientific and operational teams.
• Comfort in presenting in varying audience sizes, both in-person and remotely.
• Experience in making a substantial impact within the life sciences industry.
• A valid passport and driver's license, willingness to travel up to 30% (including potential international travel).

Benefits and Perks

BenchSci provides a competitive benefits package designed to foster a supportive culture:

• An engaging remote-first culture with a focus on team members' well-being.
• A comprehensive compensation package that includes equity options.
• An expansive vacation policy plus an additional vacation day annually.
• Company closures for an extra 14 days throughout the year.
• Flex time for sick days, personal days, and religious holidays.
• Comprehensive health and dental benefits.
• An annual learning and development budget to encourage continuous growth.
• A one-time home office setup budget for new hires.
• A lifestyle spending account allowance annually.
• Generous parental leave benefits paired with a top-up plan or paid time-off options.
• A retirement savings plan with a company match.

About BenchSci

BenchSci's mission focuses on substantially increasing both the speed and quality of life-saving research and development processes. The organization provides advanced biomedical artificial intelligence software to empower scientists in their experimentations. They aim to enhance research at 16 of the top 20 pharmaceutical companies and over 4,300 leading academic centers. BenchSci is recognized as a certified Great Place to Work® and maintains an impressive ranking on Glassdoor.

Company Culture

BenchSci values its culture profoundly, promoting an environment that prioritizes team members, transparency, collaboration, and continuous learning. They are committed to diversity, autonomy, and personal growth, aspiring to create pathways for self-leaders to ameliorate their skills. Their Diversity, Equity, and Inclusion initiatives emphasize creating an environment where individuals from all backgrounds can thrive.

In summary, the Associate Enterprise Scientific Liaison plays a critical role at BenchSci, utilizing their scientific expertise to foster relationships and improve the lives of researchers while enjoying a wide array of benefits in a supportive company culture. Whether you have extensive experience in the life sciences industry or are moving into a customer-facing role, this position offers a unique opportunity to make a meaningful impact in the pharmaceutical sector.

This job offer was originally published on himalayas.app