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The role of Business Value Consultant (BVC) at Firstup presents an exciting opportunity for professionals interested in leveraging technology to drive business outcomes. In this position, the BVC serves as an advisor to organizations, guiding them in how to effectively utilize the Firstup Platform to achieve Positive Business Outcomes. This role is crucial as it focuses on transforming how companies engage with their employees through data-driven insights and strategic content execution.
The responsibilities of the Business Value Consultant encompass a wide range of activities:
Best Practice Guidance Across the Customer Journey: The consultant offers comprehensive best practice guidance by facilitating workshops and working sessions, ensuring that customers can harness the full potential of their employee attributes. This aspect of the role emphasizes the need for effective content strategy execution throughout the employee journey, enabling organizations to tailor their strategies according to their specific needs.
Data Strategy Development: A significant part of the BVC's job is to help customers in establishing a robust data strategy. This includes tracking progress towards KPIs, evaluating communication effectiveness through data-driven insights, and identifying areas for improvement. It is critical for the consultant to utilize the gathered data to provide actionable recommendations that optimize strategies to reach desired outcomes.
Strategic Content Execution: The consultant must collaborate closely with customers to develop a content strategy that maximizes the impact of the Firstup platform. They ensure publishers follow established best practices, helping to deliver timely and relevant content that aligns with overarching business objectives.
Governance Strategy: Implementing a governance strategy is another crucial responsibility. The BVC establishes clear guidelines and protocols for content management within the Firstup platform. This ensures consistent and relevant communication throughout the organization, with ongoing support provided to maintain adherence to governance principles.
Maximizing Employee Personalization: The consultant collaborates with customers to leverage the unique attributes of their workforce, optimizing content strategies for greater resonance and impact. This personalized approach helps organizations tailor content delivery methods effectively, enhancing engagement across target audiences.
Expertise Development: The BVC is expected to develop expertise with the Firstup platform through continuous learning and application of knowledge, promoting growth opportunities for clients and identifying at-risk accounts.
To qualify for the position of Business Value Consultant, candidates need to meet several minimum criteria:
Educational Background: A Bachelor's Degree in Business Administration, Communications, or a related field, or equivalent experience.
Experience: A minimum of five years in professional services, SaaS customer success, or equivalent communications experience, ideally in organizations with over $100M in Annual Recurring Revenue (ARR).
Skills: Candidates must demonstrate strong client relationship skills alongside excellent communication and presentation abilities.
Collaboration and Problem-Solving: Successful applicants should display the ability to collaborate internally across multiple teams and excel in analytical and problem-solving capabilities. This includes proficiency in analyzing datasets, identifying trends, and translating findings into strategies.
Project Management: Strong project management skills are vital, ensuring project execution within scope, budget, and timelines.
Operational Knowledge: Familiarity with internal communication or HR platforms (e.g., Microsoft 365, SharePoint, HRIS vendors, etc.) is preferred and can significantly enhance a candidate's profile.
The expected base salary for this Business Value Consultant role falls between $70,000 - $90,000. Candidates should understand that the starting pay can vary based on several factors, including location, education, training, and experience.
The Business Value Consultant position at Firstup offers a unique blend of strategy and technology, allowing the right individual to guide organizations in achieving their business objectives. By advising on data-driven strategies and crafting effective communication governance, the BVC plays a crucial role in enhancing overall employee engagement and ensuring success. This position promises an enriching career opportunity in the rapidly evolving realm of business consulting.
This job offer was originally published on himalayas.app
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