Overview Capital One is seeking a Senior Manager, Salesforce Solutions Architect within their software division. This fully remote position calls for a skilled Solutions Architect to lead a talented team of technologists. Operating from their headquarters in Delaware, the team is focused on creating and implementing cutting-edge business solutions. Capital One has been proactive in re-architecting their applications to suit a cloud-first strategy while embracing advancements in machine learning and data management. The company seeks to extend its expertise beyond internal operations by offering those solutions as enterprise B2B software designed for other businesses facing similar technological challenges. ## Key Responsibilities The role involves several core responsibilities that contribute to the architectural integrity of Capital One's Salesforce strategies: Architecture & Design - Formulate the end-to-end Salesforce architectural strategy across various applications like Sales, Service, Revenue Cloud, Marketing, and AI/Einstein use cases. - Define essential components such as data models, integration patterns, API frameworks, and governance standards to create a secure, future-ready platform. - Balance advancements with effective management of technical debt to ensure sustainable project deliveries. Leadership & Collaboration - Provide mentorship to Salesforce developers and administrators, promoting best practices in development and design patterns. - Collaborate with product management teams to translate business needs into robust Salesforce solutions. - Act as a liaison across various teams to ensure architectural consistency and data integrity. Delivery & Governance - Establish architectural custodianship across multiple Salesforce environments and integrated platforms like GitHub and Data Lakes. - Oversee practices associated with CI/CD and implement automated testing strategies for effective Salesforce release management. - Ensure overall compliance with established security requirements, data privacy, and audit protocols. Innovation & Future Readiness - Drive the adoption of AI/Einstein features and other predictive analytics, enhancing the overall customer experience and revenue generation through technological advancements. - Stay updated with the latest Salesforce ecosystem developments and emerging technologies, ensuring the organization is always ahead of the curve. ## Required Skills Capital One is looking for a variety of specific skills and attributes in the ideal candidate: - Strong communication skills, enabling effective relationship building across teams and stakeholders. - A profound understanding of technical and architectural strategies and software engineering practices at the enterprise scale. - Proven experience in implementing AI/Einstein features and integrating third-party technologies effectively. - Strong organizational skills and multitasking abilities, essential for a fast-paced environment. - A track record of influencing technology product roadmaps in alignment with overall business objectives. - Familiarity with tools like Mulesoft, Kafka, Snowflake, and Databricks for designing scalable integrations is preferred. - A certification in Salesforce, notably ADM 201 or higher, is vital, coupled with several years of experienced leadership in architect roles. ## Qualifications - Minimum: Eight years of Salesforce experience across diverse applications, with at least three years in an architectural leadership position and proven data modeling capabilities across multi-cloud platforms. - Basic Qualifications: - Experience with CI/CD pipeline management. - At least three years working with tools like GitHub or OnePipeline. - Salesforce certifications relevant to the roles such as Salesforce Certified Administrator, Sales Cloud Consultant, or Service Cloud Consultant. - Preferred Qualifications: - More than five years of experience in enterprise-level data architecture and API management. - Profound knowledge of APEX, Lightning Web Components, and SOQL. - Additional Salesforce certifications may strengthen the candidate's profile further. ## Salary and Benefits The compensation package for this role is attractive and competitive, with salaries set between $204,900 - $233,800 for remote locations. Those located in areas like McLean, VA can anticipate even higher compensation, ranging from $225,400 - $257,200. Furthermore, this position also allows for performance-based incentive compensation. This could include bonuses or long-term incentive plans, enhancing its overall attractiveness. Capital One also offers a comprehensive benefits structure aimed at supporting the well-being of employees while fostering a diverse and inclusive workplace. The range of health, financial, and additional benefits supports employees in maintaining a positive work-life balance. ## Application Process Interested candidates should prepare their application within a 5-day window. The company is committed to equal opportunities and values a diverse workforce. Additionally, Capital One supports accommodations for individuals requiring specific assistance during the application process. Overall, this position offers not just a role within a prominent organization, but a unique chance to drive innovation and meaningfully impact the future of technology and business solutions.
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