Carrier Relations Manager

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Job Overview

This position for Carrier Relations Manager at Arpu Telecommunication Services involves overseeing crucial relationships with both Tier-1 and Tier-2 Mobile Network Operators (MNOs) across various regions. You'll serve as the primary point of contact between Arpu and operator teams, which include technical, commercial, legal, and security aspects. Your role encompasses onboarding operators for Open Gateway / Network API enablement, driving the adoption of various Network APIs, and supporting go-to-market strategies with both operators and enterprise customers.

Key Responsibilities

Carrier & Operator Engagement

Your primary responsibility is to establish and maintain strategic partnerships with MNOs. You will lead the following tasks:

• Build and manage relationships with Tier-1 and Tier-2 MNOs across multiple regions.
• Act as the main liaison between CloudCom and operator teams to enable successful onboarding and network capabilities.

Network API Commercialization

You will be expected to drive the adoption of a range of Network APIs which include:

• Number Verification
• SIM Swap Detection
• KYC & Identity APIs
• Device Status & Line Status
• Silent Authentication

In this capacity, you will also define various commercial models such as revenue sharing, per-transaction fees, or success-based pricing strategies.

Standards & Ecosystem Alignment

Your role will require regular interaction with standards organizations:

• Collaborate closely with GSMA Open Gateway and CAMARA standards to ensure operator implementations align with API specifications.
• Represent CloudCom in industry forums, operator workshops, and partner meetings, showcasing the organization's commitment to industry best practices.

Internal Collaboration

You will coordinate efforts across internal departments to streamline processes:

• Work with Product, Engineering, Security, and Legal teams to translate operator network capabilities into developer-ready APIs.
• Support roadmap planning based on both operator readiness and market demand.

Operational & Regulatory Support

Providing support to operators entails a few critical tasks:

• Assist with security and compliance alignment.
• Ensure readiness concerning regulatory considerations, including privacy and consent issues.
• Support pilot projects, proofs of concept, and commercial launches to ensure smooth market entry for new products.

Required Qualifications

To succeed in this role, the following qualifications are necessary:

• Strong experience in carrier relations, telecom partnerships, or wholesale telecom.
• Solid understanding of Mobile Network Operator environments.
• Hands-on exposure to Network APIs, CPaaS, or telco digital platforms.
• Familiarity with GSMA Open Gateway and CAMARA APIs, or a willingness to learn.
• Excellent communication and negotiation skills, capable of engaging both technical and commercial stakeholders.
• Experience working with global operators and cross-regional teams is preferred.

Preferred Qualifications

Additional desirable qualifications include:

• Experience with Identity & Authentication APIs and telco security standards (OAuth2, OIDC, CIBA).
• Knowledge of concepts such as Network Exposure (NEF, network slicing, identity APIs).
• Background in CPaaS, fintech, or digital identity solutions.
• Previous involvement in operator API monetization initiatives is highly valued.

What CloudCom Offers

This role provides a unique opportunity to be at the forefront of Open Gateway & Network APIs:

• Direct exposure to global telecom operators, shaping operator monetization strategies that can significantly impact the business.
• A flexible international working environment that allows for a healthy work-life balance.
• Competitive compensation based on your experience and capabilities, ensuring that hard work is recognized and rewarded.

Ideal Candidate Profile

The ideal candidate for this position will have a strong understanding of telco networks combined with a business-first mindset:

• Must be comfortable navigating the complexities of operator environments while being passionate about transforming network capabilities into digital products.
• Should possess the ability to work independently and influence others across the organization without direct authority.
• A Bachelor’s degree in business administration or a related field is the educational requirement to be considered for the role.

This position at Arpu Telecommunication Services presents an exciting opportunity for professionals looking to advance their careers in the telecommunications sector, especially those interested in working with cutting-edge API technologies in a global context.

This job offer was originally published on himalayas.app