Client-Facing Digital Project Manager

Related keywords: remote job project managerdigital marketing remote jobcreative remote job

Overview

The position available is for a client-facing Digital Project Manager at Vertu Agent. This role demands leading the execution of creative and digital projects, which includes aspects like web design, video production, and photography. Unlike typical back-office project management roles, this position emphasizes direct interaction with clients, balancing communication with project delivery.

Role Description

As a Digital Project Manager, you will act as the primary point of contact for clients throughout a project’s life cycle. You will be responsible for managing expectations, setting timelines, and ensuring that deliverables align with client needs. The ideal candidate is someone who is not only organized and decisive but also personable, fostering trust with clients and cooperation among team members.

This role is targeted towards candidates who enjoy guiding clients through creative processes and keeping various teams aligned. It is not a highly technical role, but it does require a solid understanding of digital and production knowledge to effectively manage projects.

Responsibilities

Your responsibilities will cover a range of critical functions that are essential for the successful delivery of projects:

Client Management & Communication

• Serve as the primary contact for clients from project initiation to completion.
• Conduct regular check-ins via phone, email, or video calls to uphold positive client relationships.
• Translate client goals and feedback into actionable instructions for internal teams.
• Manage client expectations and maintain an open line of communication regarding timelines and deliverables.

Project Leadership & Coordination

• Oversee multiple projects simultaneously in web design, video production, and photography.
• Coordinate with designers, developers, and various creative professionals to ensure timely delivery of all project components.
• Manage the complete project lifecycle, including planning, execution, and revisions.
• Utilize Monday.com for managing timelines, budgets, task assignments, and stakeholder communication.
• Identify and address potential bottlenecks proactively.

Operational Excellence

• Maintain comprehensive project documentation that includes schedules, deliverables, approval logs, and communication records.
• Ensure that all stakeholders stay aligned and accountable throughout the project.
• Implement best practices to enhance processes and efficiency.
• Prepare status reports for clients and leadership.

Required Skills

The required qualifications for this Digital Project Manager position include:

• A minimum of 2 years' experience managing creative or digital projects in a client-facing capacity, preferably in an agency or studio environment.
• Proven experience in leading projects in web design, video production, or digital marketing.
• Strong capability in client communication, leading discussions, expectations management, and professional navigation of feedback.
• In-depth knowledge of creative workflows regarding timelines, approvals, and revisions.
• Proficiency in using Monday.com on a daily basis for project management is mandatory.
• An ability to manage multiple clients and projects simultaneously in a dynamic environment.
• Exceptional verbal and written communication skills, along with a polished and professional presence.
• Strong organizational skills and attention to detail, with a proactive approach to ownership and follow-up.

Salary

While the specific salary information isn’t provided in the job description, it’s important to remember that a project management role like this generally offers competitive compensation. Salaries in this field can vary widely based on experience, location, and the specific demands of the role.

Ideal Candidate

The ideal candidate for this Digital Project Manager role is someone who:

• Enjoys a client-facing environment and is comfortable leading conversations.
• Has a solid understanding of creative processes to guide projects effectively.
• Thrives in multitasking and fast-paced settings, taking initiative without waiting for direction.

Conclusion

The Digital Project Manager position at Vertu Agent is an exciting opportunity for individuals who are passionate about managing creative projects and cultivating client relationships. If you have the required experience and skills, and are looking to take on a challenging and rewarding role in a fast-paced, dynamic environment, this could be the perfect fit for you.

This job offer was originally published on himalayas.app