Close: Account Executive

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Overview

The position being offered is for an Account Executive at Close, a company specializing in providing modern CRM solutions to small businesses. Founded on the premise of adapting innovative sales tactics into a software platform, Close has grown significantly and currently operates with a team of over 100 individuals across 22 countries. The company's primary mission is to empower small businesses to sell better while minimizing manual efforts, thereby fostering improved relationships with customers.

Company Background

Close has established itself as a leader in the small business CRM space since its formation. They began as Elastic Sales before evolving into the CRM provider that businesses rely on today. The company is fully remote since 2016 and prides itself on being bootstrapped, which means they have not accepted outside funding. This approach allows them the freedom to navigate their business trajectory uniquely. Sustainability, both in business practices and employee well-being, is a core value of Close.

Job Role

The Account Executive role is pivotal in expanding Close's inbound sales team. This position comes with the responsibility of managing the full sales cycle, which includes engaging, qualifying, and closing leads that come through multiple channels, such as phone calls, texts, chats, and video interactions. The Account Executive will work under the guidance of the Sr. Director of Sales and Customer Success, Liz Stephany, making collaboration with the account executive team crucial.

Required Skills and Qualifications

Candidates interested in applying for this position should ideally possess the following skills and experiences:

• A background as an Account Executive or Business Development Rep with 1-2 years of proven, successful full-cycle sales experience.
• Familiarity with the SaaS industry. Knowledge of the CRM sector, coaching, or marketing agency experience is advantageous.
• Experience in employing various sales strategies and channels, especially platforms such as LinkedIn, video, SMS, and chat.
• An adeptness for quickly learning new software and sales tools to manage and enhance the sales process efficiently.
• A strong desire to learn and explore innovative methods to increase sales effectiveness. Close shows marked interest in AI applications within the sales discipline.
• A focus on building and maintaining prospect relationships from a customer-first perspective.
• An empathetic and curious nature, eager to delve into a prospect's specific pain points to offer tailored solutions.
• Ambitious and driven, demonstrating a robust motivation to excel and succeed in a competitive space.
• A proactive approach to seeking ongoing feedback aimed at self-improvement. Candidates should ideally be based in the USA, covering the Eastern, Central, Mountain, or Pacific time zones.

Responsibilities

The Account Executive will:

• Oversee the complete sales cycle, ensuring a seamless experience from lead qualification through to deal closure.
• Engage in consultative selling, acting as a trusted advisor by understanding the needs of clients and providing tailored solutions to meet those needs.
• Utilize technology effectively, incorporating Close's CRM along with other sales tools to track customer interactions and optimize the sales pipeline.
• Conduct outreach across multiple channels, engaging potential customers via voice calls, emails, LinkedIn, chat, and video technology.
• Drive higher conversion rates by highlighting the importance of swift responses and live engagement with high-intent leads on the website.
• Experiment with and test AI-powered sales strategies to innovate the sales approach further.

Compensation and Benefits

While the detailed salary information is not explicitly mentioned in the provided text, it can be assumed that as a full-time role within a growing tech company like Close, the compensation is competitive and likely includes additional benefits typical to remote work environments, such as flexible working hours, health benefits, and possibly performance bonuses.

Conclusion

This job opportunity with Close is ideal for motivated sales professionals seeking to make their mark in a progressive and innovative work environment. With a focus on using advanced technologies in sales, along with the support of a collaborative team, this role offers both challenge and reward for the right candidate.

This job offer was originally published on weworkremotely.com