Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

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Job Overview: Cloud Infrastructure Specialist

Telent is seeking a Cloud Infrastructure Specialist based in Southampton, UK, to join its Network Services division. This part-time position is ideal for individuals with a passion for cloud technologies and a desire to work in a collaborative environment. Telent emphasizes the importance of innovation in delivering essential services to millions across the country.

Key Responsibilities

The Cloud Engineer will be responsible for several vital deliverables aimed at improving service delivery and fostering solid relationships with customers. The key responsibilities include:

• Training internal engineering staff and customers on relevant products and solutions.
• Assisting in Professional Services and potential Sales endeavors.
• Monitoring customer incidents on assigned accounts and reporting significant issues effectively.
• Highlighting trends, technical bulletins, and potential security threats that may impact customers.
• Maintaining all documentation related to customer platforms and Telent Cloud Services (TCS).
• Assisting in the creation of key documents such as Technical Approval (TA), Proof of Concept (PoC), Request for Change (RFC), Work Instructions (WI), and Statement of Works (SoW).
• Engaging in pre-staging of equipment for installation during projects.
• Participating in customer-facing meetings, including support reviews and incident reviews.
• Ensuring accurate time management by submitting timesheets weekly and adhering to relevant policies and standards.
• Complying with GDPR policies concerning sensitive data handling and protecting Telent’s information securely.

Required Skills

Ideal candidates should possess a curiosity about cloud technologies, and the following skills are essential or desirable:

• Experience with cloud technologies, including some knowledge of Azure Cloud.
• Exposure to Linux, MS SCCM, and MS Exchange.
• Understanding of Networking Concepts and related technologies.
• Familiarity with Microsoft SQL Server and its features, particularly clustering and availability groups.
• Experience with VMware vCloud Director.
• VCP 6.x-DCV and MCSA certifications are desirable, though not essential.
• Solid ability to communicate technically, engaging in both verbal and written formats effectively.
• Proven work ethic and capabilities to manage responsibilities independently or within a team.

The role requires a strong work ethic, a can-do attitude, and a track record of working in medium to large-sized support environments, especially in IT Managed Services. Candidates should also be technically minded with a passion for solving complex problems.

Benefits of Working at Telent

Telent offers its employees numerous benefits, fostering a culture of inclusion and professional development. Some highlights are:

• 26 days of annual leave plus public holidays, with options to buy or sell additional leave days.
• A competitive pension scheme that offers company matching.
• Access to a variety of family-friendly policies.
• Occupational health support and a well-being portal.
• Discounts on various services, including cinema, restaurants, and shopping through the Telent Reward scheme.
• Continuous professional development support tailored to employee needs.

Company Culture

Telent promotes an inclusive culture that values diversity and encourages open collaboration. They emphasize a strong sense of responsibility among their employees. As a company that focuses on hiring talent and developing their capabilities within a supportive environment, Telent is dedicated to fostering growth and sustaining a positive work atmosphere.

Location

This role is based in Southampton, a vibrant city in Hampshire within the South East of England. Known for its maritime heritage and cultural diversity, Southampton offers an engaging environment for employees.

Conclusion

Working as a Cloud Infrastructure Specialist at Telent is a remarkable opportunity to enhance your technical skills, contribute to meaningful projects, and be part of an innovative team dedicated to connecting and securing critical infrastructure throughout the UK. If you are passionate about cloud technology and are ready to step into a role that values professional development and collaboration, consider applying for this rewarding position.

Overall, potential candidates should ensure they meet the specified skill requirements and align with the company’s values to thrive in the role and contribute positively to Telent's ongoing success.

This job offer was originally published on jooble.com