Cloud Services Engineer (Previous Relevant Experince is Required)

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Position Overview The Cloud Services Engineer role is currently being offered by Telent as part of their Network Services division. This role is part-time and provides an opportunity for professionals who have previous relevant experience in cloud services, technology, and support environments. The position is based in Southampton, UK, and offers the chance to work in a team of skilled Cloud, Network, and Security specialists. This role is ideal for individuals who are enthusiastic about technology and desire to make a meaningful impact in the field by enhancing and maintaining essential services. ## Job Responsibilities As a Cloud Services Engineer, your duties will include: - Training internal engineering staff and customers on products and solutions. - Assisting with Professional Services and Sales opportunities within Network Services. - Maintaining awareness of customer incidents and reporting necessary updates. - Analyzing trends, identifying security risks, and alerting customers about pertinent technical bulletins. - Managing documentation and technical information concerning customer platforms and Telent Cloud Services (TCS). - Adhering to established internal and external processes for task management, completion, and reporting. - Assisting in creating various technical documents such as TA, POC, RFC, WI, and SoW. - Conducting peer reviews of engineering documentation. - Helping with the pre-staging of equipment for customer site installations. - Regular participation in customer meetings related to support reviews, project roadmaps, and service evaluations. - Submitting time sheets and expenses appropriately and on schedule while keeping personal data secured per GDPR policies. ## Required Skills To excel in this role, candidates should possess the following skills and qualifications: - Basic understanding of Cloud technologies, particularly with a focus on Azure. - Experience with Linux, MS SCCM, and MS Exchange. - On-premise Cloud Services experience is a plus. - Desirable qualifications include VCP 6.x-DCV, MCSA: Microsoft Windows Server 2016 or newer, and LPIC-2 for Linux (not essential). - Knowledge of networking concepts and experience with Microsoft SQL Server 2016 and above. - Understanding of Azure MFA and Identity Services, Microsoft System Configuration Manager, and VMware vCloud Director. - Ability to lead technically while being hands-on with technology. - Strong customer-facing skills and excellent verbal and written communication skills. - A collaborative attitude with the ability to build trust with stakeholders. - Problem-solving skills and a detail-oriented mindset. - A proactive approach and strong work ethic are vital for success in this position. ## Salary Information While specific salary details are not disclosed in the job listing, prospective applicants should be prepared to ask about compensation during the interview process. It is advisable to research industry standards for roles similar to the Cloud Services Engineer to ensure appropriate salary expectations. ## Additional Benefits Telent provides various benefits to its employees, aimed at improving work-life balance and job satisfaction: - 26 days of annual leave plus public holidays with the option to buy or sell five days annually. - Company-matched pension scheme providing financial security for the future. - A collection of family-friendly options to support work-life balance. - Access to occupational health services and well-being support through a dedicated portal. - Discounts on leisure and shopping as part of the Telent reward scheme. - Continuous development opportunities to advance skills and experience throughout your career. - Further benefits will be discussed as part of the offer process. ## Company Culture Telent prides itself on creating an inclusive culture that respects and values individual differences. They are dedicated to nurturing talent and ensuring their employees feel empowered to be themselves. Their corporate values focus on inclusivity, responsibility, collaboration, and a strong customer service orientation, which are integral to their success. ## Conclusion The role of Cloud Services Engineer at Telent represents an excellent opportunity for individuals looking to advance their careers in cloud services and technology within the thriving and impactful Network Services division. The position emphasizes teamwork, technical proficiency, and a commitment to customer satisfaction. For candidates seeking a rewarding part-time role with a reputable company, this position is worth considering.

This job offer was originally published on jooble.com