The position available is for a Licensed Insurance Sales Agent focusing on Property & Casualty (P&C) insurance at Concentrix, a global leader in customer experience solutions headquartered in Georgia. This role allows individuals to work remotely from anywhere in the United States, bringing a unique opportunity for those seeking flexibility in their work-life balance. The company prides itself on fostering a people-first culture that prioritizes individuals’ growth and well-being.
The primary responsibilities of the Licensed Insurance Sales Agent include:
Engaging with customers through both inbound and outbound calls, as well as online channels.
Resolving routine inquiries and issues related to client products and services, showcasing exceptional customer service.
Advising customers on plan options, coverages, and pricing based on their unique needs.
Processing new and amended enrollments efficiently while navigating multiple systems and platforms.
In this key role, agents are expected to deliver authentic experiences and ensure client satisfaction, aimed at enhancing customer loyalty and retention.
Concentrix offers a robust approach to career advancement. This is more than just a role; it is a gateway to a career journey filled with opportunities. The company boasts that about 80% of managers and leaders are promoted from within, demonstrating the potential for professional growth. To support employee development, they provide a variety of FREE Learning and Leadership Development programs designed to enhance skills and competencies, ensuring that employees are well-equipped to achieve their career aspirations.
For those looking to apply, certain qualifications are necessary:
An active resident license to sell P&C insurance is essential. Applicants are encouraged to have no prior appointments since the role specifies this preference.
A minimum of 1 year of customer service experience and 6 months of sales experience is required.
A verifiable high school diploma or GED is mandatory, reflecting the foundational educational requirements.
Strong computer navigation skills and knowledge of PCs are needed to complete daily tasks effectively.
Proficiency in multi-tasking within a fast-paced environment and having strong problem-solving skills is crucial for success in this role.
Applicants must also have high-speed internet connection capabilities (no wireless, hotspots, or satellite) to ensure seamless communication and productivity while working from home.
Must reside in the United States or hold a valid U.S. address.
The starting wage for this role falls between $18 and $19 per hour, in accordance with applicable minimum wage laws. Moreover, Concentrix offers a comprehensive benefits package available to eligible employees, which includes:
Medical, dental, and vision insurance options.
401(k) retirement plan, promoting future financial security.
Paid time off and holidays, allowing for a balanced approach between work and relaxation.
Opportunities for paid training, including a 6-week classroom training and 7-week transition period, enabling new hires to ramp up effectively in their roles.
Employee assistance programs (EAP), ensuring support for personal circumstances that may affect work performance.
Lucrative referral bonuses for current employees who help the company find new hires.
Access to networking opportunities through organized groups focusing on diversity and community support.
This position offers the flexibility to work from home, which has become increasingly desirable in today’s changing work landscape. Concentrix supports its remote workforce by providing company-supplied technologies, ensuring that employees have the necessary tools to perform their roles effectively and maintain communication with their teams.
In addition to tangible benefits, the company's culture emphasizes inclusivity and respect, offering celebrations for various milestones and promoting a strong sense of community among the team. Concentrix Day, Game-Changer Appreciation Day, and Customer Service Week are examples of events that enhance employee morale and reinforce the company’s commitment to social responsibility.
The opportunity to become a Licensed Insurance Sales Agent at Concentrix is an enticing prospect for anyone seeking a career that offers both personal and professional growth in a supportive environment. The combination of excellent benefits, a commitment to employee development, and the chance to work with a globally diverse team makes this role an appealing choice for prospective candidates. If interested, applicants are encouraged to start their journey with Concentrix and explore the potential that lies ahead.
This job offer was originally published on weworkremotely.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
