Concentrix: Spanish Bilingual Licensed Insurance- Sales Agent, P&C (Remote)

Related keywords: bilingual remote jobspanish remote jobremote job in georgia

Overview of the Job

Concentrix is actively searching for a Spanish Bilingual Licensed Insurance Sales Agent (P&C) who will be working remotely from anywhere in the world. This role is primarily focused on providing top-notch customer service by handling inbound and outbound calls as well as utilizing online channels to assist clients with inquiries related to Property & Casualty insurance products. The intent is to ensure that customers enjoy an authentic and satisfying experience with the company.

Company Background

Concentrix is recognized as one of the world's best workplaces, known for its inclusive culture and continual focus on career growth and personal development. The organization has been awarded accolades such as "Best Company Culture" and "Best Companies for Career Growth" consistently, demonstrating its strong commitment to employee satisfaction and well-being.

Job Position Details

• Position Title: Spanish Bilingual Licensed Insurance Sales Agent, P&C (Remote)
• Contract Type: Full-time
• Location: Remote (Work-at-home)
• Headquarters: Georgia

Skill Requirements

To qualify for this position, applicants must possess the following skills and qualifications:

• Must be bilingual, with fluency in both Spanish and English (written and spoken).
• A minimum of 1 year of customer service experience and 6 months of sales experience.
• An active resident license to sell Property & Casualty insurance is required.
• A high school diploma or GED is mandatory.
• Proficient computer navigation skills, with a strong capability to operate various systems simultaneously.
• Must have a stable internet connection (minimum 10 Mbps upload, 40 Mbps download).

Salary and Benefits

The starting wage for this position is between $20 and $22 per hour, which will not fall below the applicable minimum wage. In addition to salary, eligible employees are offered an array of benefits, which include:

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and holidays.
• Paid training days and a comprehensive employee assistance program (EAP).
• Opportunities for substantial referral bonuses and career advancement through various training initiatives offered by the company.

Moreover, Concentrix emphasizes the well-being and development of its employees by providing ongoing training programs and mentorship opportunities, which aim to bolster their personal and professional skills.

Responsibilities in this Role

The primary responsibilities for the Spanish Bilingual Licensed Insurance Sales Agent include:

• Delivering exceptional customer service through effective communication and problem-solving skills.
• Listening actively and utilizing questioning techniques to accurately identify customer needs and service-related inquiries.
• Advising clients on plan options, coverage specifics, and pricing.
• Processing enrollments and any amendments needed.
• Ensuring a high level of customer satisfaction with authentic service experiences.

Work Environment and Culture

Concentrix fosters a people-first culture and champions inclusivity. The employees, referred to as game-changers, are part of a diverse workforce coming from over 70 countries. This company values teamwork and ensures each member feels supported in their career journey. Highlights of their work culture include networking opportunities based on shared interests, participation in organized groups focused on diversity, and various health and wellness initiatives.

Concentrix also recognizes special occasions such as Concentrix Day, Customer Service Week, and others, which serve to appreciate and celebrate the contributions of their employees.

Career Development Opportunities

This position not only offers a path towards a stable career but also provides avenues for personal growth. The company claims that about 80% of managers and leaders are promoted from within. As such, employees can expect to find ample opportunities for personal development and upward mobility within the organization.

Conclusion

This position presents a notable opportunity for those looking to enhance their skills in a supportive and dynamic work environment. Those who possess the required skills and are interested in a rewarding career focusing on customer experience should consider applying for the Spanish Bilingual Licensed Insurance Sales Agent role at Concentrix. With a commitment to employee growth and satisfaction, Concentrix stands out as a desirable employer targeting those in search of balancing work and life while advancing their careers.

This job offer was originally published on weworkremotely.com