Content Manager

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Company Overview

MoneyHash is distinguished as Africa and the Middle East’s first all-in-one flexible payment orchestration and revenue operations platform. This company focuses on delivering comprehensive solutions that empower merchants to build, optimize, and scale their payment infrastructure effectively. By emphasizing a seamless experience, MoneyHash provides essential technical expertise and support that drives success for their clients.

Position Overview

The Content Manager at MoneyHash will play a crucial role in shaping the company’s content strategy and overseeing all written communications. This pivotal position involves creating high-quality articles, guides, and documentation, as well as marketing copy, while ensuring that a consistent brand voice is maintained across all platforms. The ideal candidate will excel in writing, strategic thinking, and project management. As such, they will produce engaging content that not only captivates the audience but also aligns with the company's business objectives.

Key Responsibilities

As a Content Manager, your responsibilities will include:

• Creating and maintaining a comprehensive content calendar.
• Producing high-quality articles, guides, tutorials, and marketing copy that aligns with brand voice and business goals.
• Collaborating with product development, marketing, and sales teams to determine content needs and crafting content strategies that support various initiatives and campaigns.
• Supporting the writing for the knowledge base, help center, and documentation to ensure accuracy and clarity for users.
• Editing and proofreading content produced by team members to ensure consistency in tone, style, and messaging across all communication channels.
• Developing and maintaining a content style guide to establish writing standards and best practices for the organization as a whole.
• Tracking content performance via analytics and gathering feedback, using these insights to refine the content strategy continuously.
• Coordinating with external content creators, freelancers, and agencies to ensure deliverables meet quality standards and deadlines.

Required Skills

To be successful in this position, candidates must possess the following skills and qualifications:

• A minimum of 3+ years' experience in content management or content creation, preferably in a Tech/SaaS company, with additional value given to Fintech experience.
• A strong technical background or the capability to articulate and simplify complex technical concepts effectively.
• An analytical mindset with experience in utilizing content analytics and SEO tools to measure and enhance content performance.
• Proven expertise in devising effective content strategies and managing editorial calendars.
• Familiarity with content management systems (CMS) and knowledge of digital marketing platforms.
• Excellent project management skills, particularly the ability to handle multiple content initiatives simultaneously.
• Outstanding written and verbal communication skills, displaying meticulous attention to detail.
• A self-starter mentality with a proactive approach to content creation and optimization.
• A collaborative team player who exhibits a growth mindset and is willing to adapt to shifting priorities.
• An ability to swiftly comprehend technical products and transform intricate information into clear, compelling content.

Salary Information

The job listing does not include specific salary details. Candidates often have an opportunity to negotiate their compensation based on their prior experience and industry standards. Given the nature of this role and the company’s position in the fintech landscape, candidates should prepare for a competitive salary package.

Work Environment

The position is categorized as full-time and allows the opportunity to work in a remote setting, making it suitable for a wide pool of candidates across various geographical locations within the EMEA region. This flexible work arrangement provides candidates with the balance of work-life integration while engaging in powerful content strategies within a progressive company.

Summary

In conclusion, the Content Manager role at MoneyHash is an exceptional opportunity for skilled content creators and strategists looking to contribute to a leading fintech solution provider in the Africa and Middle East region. With a focus on creating diverse and meticulous content that resonates with users, the right candidate will play a vital role in connecting the company’s offerings to its customer base effectively. This position not only requires strong writing and analytical skills but also a proactive approach to managing projects in a fast-paced environment.

This job offer was originally published on remotive.com