Contract Coordinator

Related keywords: coordinator remote jobmental health remote jobremote job hiring no experience

Job Title and Employer

Position: Contract Coordinator
Employer: Acacium Group
Sub-Company: Xyla, part of Acacium Group

Job Location

Location: This position is remote, requiring occasional office visits.

Contract Type

The position is defined as a full-time role with a 6-month fixed-term contract.

Salary

The annual salary for this position is £24,960.

Job Overview

Acacium Group, recognized as a leading global healthcare delivery partner, is actively hiring a Contract Coordinator to manage the scheduling of assessments for ADHD and Autism. The successful candidate will belong to the team providing a range of mental health services designed to support the National Health Service (NHS) and local authorities across the UK. The goal is to ensure prompt and accessible support for individuals requiring mental health intervention. Specifically, the role will involve coordinating both adult and children’s digital mental health support as well as various assessment processes.

Responsibilities of the Role

The Contract Coordinator will handle the entire assessment process from start to finish. Here are some of the key responsibilities:

• Coordinate assessment processes, including scheduling reviews and multi-disciplinary team meetings.
• Act as the primary liaison between clinical teams and service users, as well as their families.
• Prepare and share documentation and consent forms before assessments.
• Monitor progress against targets and provide reports on developments.

It is crucial for the person in this role to have exceptional customer service skills, as they will significantly impact how services are delivered to clients. The position also necessitates working in challenging scenarios while providing effective solutions.

Required Skills and Experience

While there are no strict requirements for perfection, candidates should ideally possess the following skills and experiences:

• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Comfort and confidence in managing challenging customer interactions with effective resolutions.
• Exceptional written and verbal communication skills.
• Experience working towards specific targets and deadlines.
• Administrative experience in a customer-support capacity, particularly over the phone.

Candidates who may not meet every single requirement but believe they could be a good fit for the role are encouraged to apply, highlighting the company's commitment to diverse experiences and backgrounds.

Work Environment and Culture

Acacium Group emphasizes a culture that allows for innovative ideas and is committed to enhancing employee experiences in the mental health support sector.

Benefits

Acacium Group offers a range of benefits designed to support their employees. These include:

• Pensions scheme alongside a free mortgage broker service and life assurance coverage.
• Wellbeing Benefits that encompass an Employee Assistance Programme, Digital Health & Wellbeing App, and workshops focusing on Mental, Social, Physical, and Financial wellness.
• Recognition Benefits including Long Service awards, Exceptional performance awards, and increasing holiday allowances.
• Discounts for shopping, lifestyle, and cinema experiences.

Commitment to Inclusion and Diversity

Acacium Group is dedicated to being an inclusive and diverse workplace, reflecting their core value of 'Putting People First'. They actively seek to enhance this culture within all roles and encourage applicants from diverse backgrounds to apply.

Ideal Candidate Profile

The ideal candidate for the Contract Coordinator position should be organized, have a passion for customer service, and be ready to contribute to the organization’s mission to ensure accessibility to mental health support. The candidate should be motivated by making a meaningful difference in people’s lives through effective coordination of service delivery.

Final Note

Candidates interested in this position should ensure they highlight relevant experiences in line with the required skills and demonstrate how they can add value to Acacium Group and its mission.

This job offer was originally published on himalayas.app