Credit Risk Manager, Portfolio Management

Related keywords: flex remote jobrecruiter remote jobremote job product manager

Overview

The role of Credit Risk Manager in Portfolio Management at Monzo is an exciting opportunity to spearhead innovative credit strategies and manage a dynamic team. Monzo is a forward-thinking financial institution on a mission to simplify banking for everyone, moving away from traditional and often complicated banking systems. The company began with a prepaid card and has transformed significantly over the last decade, now offering a broad range of banking services, including credit cards, savings, and investment opportunities. This particular position can be performed either from the London office or remotely within the UK, ensuring flexibility for all applicants.

Job Description

As a Credit Risk Manager, you will take charge of the management of the Flex portfolio, which is currently in its developmental stages. This role is characterized as a 'zero-to-one' opportunity, allowing for creativity and strategic innovation from the ground up. The Flex product redefines the notion of credit cards by providing customers with improved visibility and control over their finances. Your task will involve crafting and executing comprehensive strategies that directly impact customers’ financial experiences while also enhancing the performance of Monzo.
Your responsibilities will include:

• Portfolio Monitoring & Forecasting: Build performance frameworks to oversee risk and revenue metrics, ensuring sustainable portfolio growth.
• Contractual Pricing Strategies: Develop and optimize risk-based pricing initiatives that strike a balance between commercial viability and equitable customer outcomes.
• Engagement & Retention Plans: Create and implement strategies to encourage customer engagement and enhance loyalty through lifecycle events.
• Data-Driven Loss Management: Formulate proactive risk management frameworks to mitigate losses and support financially vulnerable customers.
• Leadership & Talent Development: Direct and nurture a team of credit analysts, promoting a culture of excellence and ongoing education.
• Cross-Functional Collaboration: Work closely with various teams within Monzo, including Product, Engineering, and Design, to tactically address customer needs and innovate solutions.

Required Skills

The ideal candidate must possess certain skills and qualities to succeed in this role. These include:

• Extensive experience in managing unsecured lending portfolios, preferably with a focus on credit card lifecycle management.
• A capacity for strategic thinking in ambiguous environments.
• Proficiency in portfolio management, specifically in areas such as risk-based pricing and product upgrades.
• Superb communication skills that allow for effective collaboration across divisions and levels of the organization, including executive leadership.
• Strong analytical capabilities with hands-on experience in data analysis tools such as SQL, Python, and Looker.
• A passion for customer experience with the ability to balance customer needs and risk management.

Salary and Benefits

Monzo offers a favorable salary range of £100,000 to £130,000, along with incentive awards based on performance. Additional benefits include flexible working hours, the possibility of relocation assistance, and sponsorship for visas for international candidates. Each employee benefits from a learning budget of £1,000 per year for courses and professional development.

Interview Process

Monzo's interview process is straightforward and consists of three main stages:

1. Initial recruiter call
2. Call with the hiring manager
3. Final interviews with the team
   The average duration of the hiring process is approximately 3-4 weeks, accommodating candidates' availability.

Company Culture

Monzo prides itself on being an equal opportunity employer, committed to fostering diversity and inclusion within the workplace. The company emphasizes support for all employees, recognizing the importance of creating an environment where everyone can thrive. Monzo actively encourages potential candidates to apply, regardless of age, ethnicity, religion, gender identity, sexual orientation, or disability status.

Conclusion

With its innovative approach to banking and commitment to customer-centric solutions, Monzo presents an excellent opportunity for professionals eager to take on a strategic leadership role. The position of Credit Risk Manager provides the chance to actively shape the future of banking while making meaningful impacts on consumers' financial lives.

This job offer was originally published on jobicy.com