Customer Marketing Manager

Related keywords: marketing manager remote jobcustomer success manager remote jobremote job project manager

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Overview

The position of Customer Marketing Manager at Salesloft is an exciting opportunity for enthusiastic marketers looking to make a significant impact. This role requires an energetic and insightful individual who is adaptable, engaging, and driven to create effective marketing strategies and execute them successfully.

Job Responsibilities

The main focus of the Customer Marketing Manager will be to design, build, and manage marketing campaigns that target customer engagement, adoption, and retention. Responsibilities include:

• Collaborating with the Marketing and Customer Success teams to align strategies and initiatives.
• Motivating and inspiring team members to support marketing efforts.
• Managing customer marketing campaigns and overseeing review sites, such as G2.
• Analyzing the effectiveness of campaigns and adjusting strategies as needed.

Team Environment

The job is part of Salesloft's Customer Marketing team, consisting of both seasoned professionals and up-and-coming marketers. This team aligns with the company’s mission to transform the sales process and enhance buyer-seller interactions. Team members embody core values, such as:

• Leading with humility and respect.
• Earning customer trust.
• Prioritizing team efforts over individual accomplishments.
• Redefining industry standards and delivering substantial results.

Required Skills

The ideal candidate should possess the following skills:

• Self-motivated and proactive, able to work efficiently within a distributed team environment.
• Strong interpersonal and communication skills, combined with critical thinking capabilities.
• Excellent planning, organizational, project management, and analytical skills.
• Ability to perform well under pressure in a fast-paced setting.
• Dedication to developing customer communities and a passion for enhancing customer experience.
• A Bachelor’s degree and a minimum of 5 years of experience in B2B marketing, communications, customer success, or advocacy.

First-Year Expectations

In the first year, the Customer Marketing Manager can expect to achieve the following:

Within One Month:

• Attend the organization’s New Hire Orientation to learn the Salesloft story.
• Begin meetings with the manager to identify priorities and set Objectives and Key Results (OKRs).
• Understand existing customer programs and potential growth areas.

Within Three Months:

• Acquire an in-depth understanding of product features and benefits.
• Collaborate on creating compelling customer success content.
• Establish processes for managing customer advocates.

Within Twelve Months:

• Successfully execute your first Customer Advisory Board event.
• Ensure collaboration across teams for effective use of customer insights in strategic messaging.
• Achieve measurable impacts on revenue, customer retention, and brand visibility.

Company Overview

Salesloft is recognized for its robust company culture that emphasizes collaboration, growth, and respect for all individuals. The company is branded as a community rather than just a workplace, celebrating shared values among team members. They provide a Sales Engagement platform that enhances productivity for sales teams worldwide, with well-known clients such as Google and IBM.

Culture and Benefits

Salesloft’s culture is supportive, inclusive, and driven by a shared mission to excel in the sales technology realm. Some benefits of working at Salesloft include:

• Engaging with a diverse and innovative team.
• Opportunities for professional growth and development within a high-trajectory organization.
• A culture that encourages ownership of projects and team success.
• Competitive wages and performance-based bonuses.

Compensation

Compensation for this position ranges from $74,000 to $126,000 USD, reflecting the emphasis on fairness and transparency in their pay structure. Various factors, such as skill set, experience, and location, will influence actual salary packages.

Salesloft is committed to diversity in hiring and offers inclusive opportunities without regard to race, gender, age, or other protected characteristics.

Conclusion

This Customer Marketing Manager position at Salesloft provides an unparalleled opportunity to advance in a vibrant and dynamic work environment. Ideal candidates will likely flourish and make impactful contributions while collaborating with a mission-driven team. If you are excited about enhancing customer journeys and advocating for meaningful marketing strategies, consider applying for this role at Salesloft!

This job offer was originally published on jobicy.com