Related keywords: remote job englandcustomer service remote job part timecustomer service remote job
The job position is for a Customer Service Advisor at EE, a prominent telecommunications company. This role is designed to be performed remotely from the comfort of your home, providing an excellent opportunity for individuals seeking flexible work arrangements. The company is looking for dedicated and driven individuals who can initiate their career in customer service as they connect with clients over the phone and assist them with their telecommunications needs.
EE is recognized in the UK as one of the leading mobile network operators. With a commitment to providing superior telecommunications services, EE emphasizes the importance of customer satisfaction and aims to foster an engaging work environment for its employees. As part of this collective, employees have the chance to contribute to innovative solutions and advancements in mobile technology.
The position is based in Doncaster, located in South Yorkshire, England. Although the job is mentioned as a remote opportunity, the headquarters is at the EE Call Centre on Wilmington Drive, Lakeside Business Centre. This offers a cohesive blend of remote work flexibility while being based in a critical area serviced by the company.
The position is categorized as part-time, allowing employees to balance their work with personal commitments. This flexibility is essential for job seekers looking to manage various responsibilities while pursuing a fulfilling career in customer service.
Compensation for the Customer Service Advisor position starts at £25,087 per annum and can rise to £25,684 after eight months of employment, in addition to an uncapped monthly commission scheme. Employees can enjoy numerous benefits that contribute to their overall well-being and work-life balance, including:
Online GP Access: 24/7 access to private GP services for employees and their immediate family members.
Paid Carers Leave: Market-leading carer's leave entitling individuals to up to two weeks off.
Family Leave: Equalized leave policies for maternity, paternity, and adoption at full pay for 18 weeks and half pay for an additional 8 weeks within the first year.
Discounts: Substantial savings on EE & BT products, including mobile packages and broadband services.
Career Development: Ongoing support to enhance skills and professional growth opportunities.
Season Ticket Travel Loan: Financial assistance to cover commuting costs to the workplace.
Volunteering Days: Paid time off allocated for community service endeavors.
Optional Private Healthcare and Dental: Optional insurance coverage for employees and their families, promoting their health and well-being.
The ideal candidate should possess exceptional communication skills and an ability to prioritize customer satisfaction. Additionally, candidates will succeed if they demonstrate:
A strong drive to excel in a fast-paced environment.
Flexibility and adaptability to handle various customer inquiries.
Experience from similar roles where they met or influenced targets and provided exemplary service.
The capacity to work collaboratively within a team and share successful ideas.
EE provides the necessary training and tools to ensure employees can excel within their roles while building confidence and achieving performance targets.
EE fosters a work culture that revolves around innovation and technology, ensuring every employee feels connected to the fabric of the organization. The focus remains on how employees can utilize their energy, curiosity, and ambition to make a genuine impact on customer lives. Moreover, EE promotes a flexible work schedule, enabling employees to customize their breaks and manage their work-life balance effectively.
This role not only presents an opportunity for financial advancements through salary and commissions but also offers a rewarding experience into the world of customer service, paving the way for individual career growth. With a commitment to customer-centric operations, joining EE can be a significant first step in a long and fruitful career path.
This job offer was originally published on jooble.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
