Customer Solutions Architect

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Caylent is a cloud-native services company that specializes in leveraging Amazon Web Services (AWS) to help organizations maximize their technological potential. They provide a comprehensive range of AWS services, including workload migrations, cloud-native application development, DevOps, data engineering, and security compliance. Caylent stands out due to its fully remote global workforce, which includes employees located in Canada, the United States, and Latin America, ensuring a culture that celebrates diversity and individual backgrounds. Their commitment to fostering a community of technological curiosity makes them an attractive workplace for tech professionals.

Job Overview

Caylent is currently searching for a Customer Solutions Architect who will play a crucial role in partnering with the sales team. This individual will be responsible for establishing trusted advisory relationships with both existing and prospective customers. A true passion for AWS and the ability to leverage technology to solve customer problems is essential for this position.

Key Responsibilities

The Customer Solutions Architect will have a variety of critical assignments, including:

  • Leading architecture and design sessions: The architect will engage with customers to discuss their technical needs and design appropriate solutions tailored to their requirements.
  • Authoring proposals and statements of work: This involves capturing customer requirements and ensuring that projects are set up for successful outcomes.
  • Educating customers: The role involves evangelizing AWS through various channels, which can include blogs, webinars, and direct customer interactions, helping clients understand and utilize the services effectively.

Required Qualifications

Candidates applying for this role should possess the following qualifications:

  • 5+ years of experience architecting, building, and operating solutions on AWS.
  • 10+ years of experience in infrastructure, application, database, and/or networking architecture.
  • Strong ability to assess and align business and technical strategies based on customer requirements.
  • Excellent verbal and written communication skills, necessary for effective collaboration and presentation.
  • Proficient in leading workshops and tailoring discussions for different audiences, including technical subject matter experts (SMEs) and executive leadership.
  • A solid understanding of cloud-native patterns and Well-Architected best practices.
  • Willingness to travel up to 25% as required, subject to conditions.

Preferred Qualifications

In addition to the required qualifications, the following skills and experiences are preferred:



  • Experience with highly available and fault-tolerant architectures.
  • Familiarity with IT compliance frameworks (such as PCI, HIPAA, GDPR, and security standards).
  • Previous experience in pre-sales roles or strategic roadmap influence within companies.
  • Relevant certifications, such as AWS DevOps Pro or Specialty Certifications.

Benefits and Compensation

Caylent offers a competitive benefits package that includes:

  • Medical insurance for employees and eligible dependents.
  • A 401k plan with a 4% company match and immediate vesting.
  • Competitive phantom equity options.
  • Access to state-of-the-art laptop and tools.
  • Dental and vision insurance.
  • Term disability insurance and term life insurance.
  • Flexible spending accounts.
  • An equipment and office stipend.
  • An annual stipend for professional learning and development.
  • A generous and flexible PTO policy along with 10 paid holidays.

The base salary range for this position is $175,000 to $197,500, depending on factors such as skills, experience, geographic location, and market conditions. While the top end of the range may not be common for initial offers, it reflects the overall compensation structure, which also includes benefits and bonuses.

Work Environment

Caylent prides itself on being a fully remote global company, thus allowing employees the flexibility to work from various locations. The company values diversity and has made a commitment to create an inclusive environment. Caylent differentiates itself as an employer that values various backgrounds, perspectives, and abilities, providing a welcoming atmosphere for all employees, regardless of their individual differences.

Conclusion

In summary, the Customer Solutions Architect role at Caylent presents an exciting opportunity for individuals looking to thrive in a dynamic and supportive work environment. With a focus on technology, diversity, and employee welfare, Caylent is positioned as an excellent choice for tech professionals eager to contribute to cloud-native solutions while advancing their careers.



This job offer was originally published on himalayas.app

Caylent

United States

Software development

Full-time

January 31, 2025

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