Design Director

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Job Overview

The Design Director position at ServiceNow presents a unique opportunity for highly skilled professionals passionate about shaping brand experiences.

As part of the ServiceNow Brand & Strategy team, you will be surrounded by creative thinkers dedicated to enhancing the ServiceNow brand. Your role will involve leading individuals and teams to create impactful campaigns that resonate through the marketing funnel.

Responsibilities

The role of Design Director is multi-faceted and focuses on optimizing design methods to ensure quality outcomes. Here are some of the key responsibilities:

• Lead efforts: Ensure design methods are optimized and scalable, addressing the needs of a rapidly-growing organization.

• Shape design review processes: Oversee global design review and approval processes for compliance with design standards.

• Manage design tools: Take charge of the selection and ongoing improvement of design tools, fostering a culture of quality outcomes.

• Establish best practices: Create standards that enhance collaboration and facilitate efficient short-term and long-term planning.

• Cross-functional collaboration: Represent the design organization in cross-functional release planning to prioritize resources effectively for quality outcomes.

• Drive enablement programs: Implement programs that ensure designers receive the right guidance and information.

• Create quality experiences: Maintain metrics to inform design decisions that lead to user-friendly experiences.

• Build a high-performing team: Develop and manage a diverse team of program managers and design operations professionals while providing inspiring feedback.

Skills Required

Candidates must showcase a robust combination of experience and education to meet the following qualifications:

• Bachelor’s Degree or equivalent experience in design or a related field.

• 7+ years of experience in enterprise or similar design operations with a focus on building and scaling methods and tools.

• 5+ years managing and mentoring teams, demonstrating leadership qualities.

  

• Experience in fast-paced environments: Proven expertise in creating and scaling processes is essential.

• Familiarity with change management and collaboration with product management, engineering, and quality engineering teams.

A growth mindset fueled by positivity is critical for thriving in this role, as the environment is dynamic and constantly evolving.

Salary and Benefits

For this position, the base pay will range from $131,300 to $229,800. This figure may differ based on a combination of factors, including qualifications, skills, and extent of experience in the field.

In addition to the competitive salary structure, ServiceNow offers an array of benefits:

• Equity compensation, when applicable.
• Variable or incentive compensation structures, particularly for sales positions.
• Health plans, including flexible spending accounts.
• A 401(k) Plan with company matching.
• Employee Stock Purchase Plan (ESPP) and matching donations.
• Flexible time away plan and family leave programs.

Overall, the compensation is influenced by the geographic location of the role and is subject to adjustment based on individual circumstances and total compensation packages.

Work Environment and Culture

ServiceNow is known for its commitment to flexibility and trust within a remote work framework. Their approach to work personas—ranging from flexible to remote—reflects their dedication to creating a work environment that fits the needs and lifestyles of employees.

As an equal opportunity employer, ServiceNow is committed to fostering an accessible and inclusive atmosphere for all applicants, ensuring that everyone, regardless of background, receives fair consideration for employment. If necessary, reasonable accommodations will be provided throughout the application process.

Closing

This Design Director role at ServiceNow is perfect for candidates who want to take part in a transformative journey that connects people, systems, and processes through innovative technology. Your leadership will be pivotal in helping ServiceNow make an impact and push the boundaries of what's possible, all while enhancing the experience for employees and customers alike.

This job offer was originally published on himalayas.app