Digital Product Manager, Content & Asset Management Systems

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Position Overview

The role is for a Digital Product Manager at ServiceNow, focusing on Content & Asset Management Systems. The primary objective is to improve how Marketing finds, governs, and delivers digital assets at scale. This position involves working hands-on with various Adobe technologies such as Adobe Experience Manager Assets and Dynamic Media.

Responsibilities

The responsibilities for the Digital Product Manager include:

  • Owning a capability backlog for marketing asset management, which involves tasks like asset intake, metadata and taxonomy management, deliveries, lifecycle usage, and rights management.

  • Conducting focused discovery sessions with marketers and technical stakeholders to define requirements, success metrics, and edge cases.

  • Collaborating with engineering teams to ship improvements using Adobe technologies and ensuring the integration of these improvements with Workfront for proper metadata synchronization.

  • Piloting AI use cases such as auto-tagging and entity extraction to provide enhanced functionality and insights in collaboration with Adobe tools like Adobe Sensei.

  • Measuring adoption rates and outcomes of implemented features through dashboards tracking metrics such as reuse rates and time-to-publish.

  • Strengthening governance by applying taxonomy/tagging standards and contributing to authoring guidelines for clarity and compliance.

  • Partnering with various teams, including engineering, design, and analytics, to maintain alignment across stakeholders.

  • Contributing insights to inform the broader asset and content platform roadmap based on discovery findings and data metrics.

Required Skills

To excel in this role, candidates must bring several key skills and experiences, including:

  • Experience in leveraging AI tools within practical work processes and decision-making. Knowledge of how to automate workflows or analyze insights generated by these tools is advantageous.

  • Ability to manage projects independently, clarify ambiguities, and collaborate effectively across functions.

  • Proficiency in writing clear user stories and prioritizing backlogs to enhance usability and performance.

  • Strong communication skills and stakeholder management abilities. Candidates should also be data-driven in their decision-making with established success metrics.

  • Solid expertise with Adobe systems including AEM Assets (Cloud DAM), Dynamic Media, and Adobe Content Hub, alongside familiarity with best practices in metadata and taxonomy management.


  • Comfort with articulating complex technical concepts to both technical and non-technical stakeholders.

Salary and Benefits

For this position, ServiceNow offers a base salary ranging from $114,300 to $188,600. Additional compensation can include equity options, variable compensation, and a comprehensive benefits package. Specific benefits include:

  • Competitive On Target Earnings (OTE).

  • Health plans with flexible spending accounts.

  • A 401(k) Plan with company match, ESPP, and donation matching options.

  • A flexible time away plan and family leave programs.

  • Compensation adjustments based on geographic locations of roles and qualifications.

Work Environment

This position would typically fall under a full-time work model where flexibility and trust are emphasized. ServiceNow utilizes work personas to define the nature of work that employees can do, whether it be flexible, remote, or in-office requirements. That said, the role is primarily remote, aligning with the company's general operational ethos.

Company Overview

ServiceNow is a renowned leader in the technology sector, specifically within Information Technology and Services. Established in 2004, ServiceNow has rapidly grown to cater to more than 8,100 customers, including 85% of the Fortune 500. Their mission is to create innovative and seamless AI-enhanced solutions that bring efficiency and effectiveness to organizations, enabling smarter and faster workflows.

As a company, ServiceNow is committed to upholding diverse and inclusive hiring practices. They offer equal opportunity employment and consider all qualified applicants without any discriminatory biases based on race, color, or any other categorized characteristics. Furthermore, the company ensures a supportive environment for candidates requiring any accommodations during the application process.

In summary, a career as a Digital Product Manager at ServiceNow represents a chance to drive effective changes in digital asset management employing cutting-edge technologies while collaborating with teams aiming for greater marketing efficiencies.



This job offer was originally published on himalayas.app

ServiceNow

United States

Marketing

Full-time

November 1, 2025

4 views

0 clicks on Apply Now


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