Digital Transformation Analyst (Hiring Immediately)

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Job Overview

Muller, a leading brand in the UK dairy industry, is seeking a Digital Transformation Analyst to join their Group IT team. This position is crucial as it bridges the gap between business requirements and IT solutions. The role combines various aspects of system analysis, project support, and continuous improvement to ensure optimal IT service delivery. The successful candidate will be part of a team that focuses on improving business processes and delivering effective IT applications.

Employer Information

Muller UK & Ireland, which operates under the umbrella of Unternehmensgruppe Theo Muller, is a prominent player in the dairy market, employing over 31,000 people across Europe. Known for producing a wide variety of branded and private label dairy products, Muller has achieved a distinguished spot among the top 20 in The Grocer's Top 100 list for Britain's Biggest Brands. With a significant presence in both fresh milk and yogurt production, Muller is dedicated to providing high-quality products that resonate with consumers.

Position Details

The Digital Transformation Analyst position is a full-time role located in Telford, Shropshire. The company embraces a hybrid working model, allowing employees to work on-site 2 to 3 days a week. This supports opportunities for collaboration while also providing flexibility for employees.

Main Responsibilities

The responsibilities of the Digital Transformation Analyst include:

• Analyzing business needs and supporting initiatives for continuous improvement.
• Conducting fit-gap analysis and undertaking fault diagnosis at a technical level.
• Documenting business requirements, functional specifications, and process flows.
• Supporting agile methodologies and developing project documentation, such as WRICEF.
• Collaborating with project leaders and cross-functional teams to ensure successful delivery of projects.
• Configuring systems, creating and executing test plans, and validating solutions.
• Providing hands-on application support and training for users.
• Creating knowledge articles and 'How-To' guides for reference.
• Acting as a solution architect and/or application owner to manage the full lifecycle of applications.

Required Skills

To qualify for this position, candidates should possess the following skills:

• Educational Background: A Bachelor's degree is required.
• Language Proficiency: Fluency in English is mandatory; knowledge of German is an added benefit.
• Work Experience: A minimum of 3 years in business/system analysis, IT systems design, and project management.
• Technical Skills: Proficiency in M365, Microsoft Visio, and Microsoft Project. Familiarity with ITIL, data analysis tools, and business process modeling is essential.
• Soft Skills: Strong communication and interpersonal abilities are crucial, along with creative problem-solving skills and a customer service orientation. The ability to establish strong partnerships across teams is also vital to success in this role.

Additionally, candidates should have a full driving license and be willing to travel or provide support outside of normal business hours when necessary.

Benefits Package

Muller prides itself on offering a comprehensive benefits package to its employees. Benefits include:

• A competitive salary (specific figures are not mentioned).
• A bonus scheme to reward employee performance.
• A health care package ensuring access to medical services.
• Participation in a contributory pension plan.
• Life assurance for added financial security.
• An Employee Assistance Programme that offers support for personal and professional challenges.
• Generous annual leave that increases with service.
• Access to a flexible benefits program that allows customization based on individual preferences.
• Inclusion in a Rewards Benefits Programme, providing discounts across 800 retailers, both online and in-store.

Application Process

Candidates who believe they possess the necessary skills and experience are encouraged to apply for the Digital Transformation Analyst role at Muller. The process aims to find proactive individuals committed to enhancing IT services and supporting business needs through strategic analysis and effective solutions.

In conclusion, the Digital Transformation Analyst position at Muller presents an excellent opportunity for qualified candidates looking for a fulfilling role within a reputable and growing company. The unique blend of responsibilities, opportunities for professional growth, and a supportive company culture makes this role appealing to job seekers in the IT and business analysis sector.

This job offer was originally published on jooble.com