Director, Analytics & Research

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Overview

Known is positioned as a cutting-edge marketing company that integrates art with science to tackle unprecedented marketing challenges. Developed for the modern marketer, it's an organization where both creativity and analytics thrive together seamlessly. Known boasts a workforce of over 200 professionals, including PhD data scientists, award-winning creatives, strategists, and expert researchers. This combination allows the company to deliver innovative marketing solutions and engaging creative works across various media platforms.

Team and Culture

At Known, the culture is one of collaboration and innovation. Employees, affectionately called Knowners, are seen as curious innovators seeking to challenge the status quo for better outcomes for clients, the team, and the broader community. The environment promotes hybrid work settings, encouraging creativity and flexibility while still fostering interpersonal relationships.

About the Role

As the Director, Analytics & Research, you will play a pivotal leadership role in managing and mentoring a team of early to mid-career researchers. Your focus will be on strengthening existing client relationships as well as pitching to new clients, making it a hybrid B2B/B2C leadership position. You will not only lead a team consisting of Managers, Consultants, and Analysts, but you'll also contribute to developing innovative marketing strategies within the technology sector and across various consumer brands.

Key Responsibilities

In this capacity, you'll undertake several key responsibilities, including:

• Leading and mentoring a team of Research Managers, Consultants, and Analysts (about 3-5 individuals).

• Collaborating with Managers to find their voice, developing innovative research approaches, and creating compelling narratives.

• Supporting your team in gaining foundational skills, including technical competencies and project management abilities.

• Partnering with HR and senior leadership in fostering innovations as a manager and talent developer.

• Managing a portfolio of 6-8 projects covering B2B and B2C initiatives.

Talent Development and Client Relationship Management

Your role will involve:

• Guiding team members through brainstorming sessions and project engagements.
• Ensuring the overall health of the team by cultivating a supportive and empowering environment.
• Utilizing your excellent client management skills to nurture long-term relationships with existing clients.
• Attracting new business by networking and pursuing new leads.

Qualifications and Skills

To succeed in this role, applicants should meet the following requirements:

• Minimum of 6 years of quantitative experience within a research firm, consulting agency, or similar environments.

• Proven experience executing both B2B and B2C primary research projects, especially in the technology sector.

• Strong people management skills with a successful record of developing team potential.

• Fluency in addressing strategic marketing challenges with a practical understanding of client objectives.

• Communication, narrative-building, and presentation skills are crucial for this role.

Technical Proficiencies

Candidates should possess the following technical expertise:

• Familiarity with statistical software programs like SPSS, SAS, or R, and Python is advantageous.
• Microsoft Office and/or Google Workspace proficiency is required.

Perks and Benefits

Known offers an array of attractive benefits for their employees:

• Unlimited paid time off to ensure work-life balance.
• A 401k plan with company matching and no vesting period.
• Annual bonuses based on performance.
• Comprehensive medical plans, along with generous paid parental leave.

Work Environment and Culture Fit

While the individual nature of job fit is essential, Known emphasizes cultural alignment with the company's core values:

• Collaborative teamwork.
• Recognition of the good in every situation.
• A continuous pursuit of knowledge and improvement.
• The belief that there’s always a better way to achieve goals.

Conclusion

Joining the Known team as a Director, Analytics & Research is not just about the position; it’s about contributing to a legacy. The role offers a great opportunity for someone who yearns to make an impact in the fast-evolving world of marketing while providing mentorship and leadership. As a Director, you will embody unique values that are foundational to Known's mission, leading the way in research and analytics with a forward-thinking approach.

This job offer was originally published on himalayas.app