Director of Career Services

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Job Title and Overview

The position available is for Director of Career Services at CIAT, with flexible remote working options. However, candidates must reside in California to be eligible for this role. This full-time role is exempt from overtime pay and will report directly to the Vice President of Compliance.

Job Responsibilities

The Director of Career Services is responsible for developing, directing, and evaluating a comprehensive program that provides vital career planning and placement services for students, alumni, and employers. This leadership role includes various duties such as:

• Making complex and comprehensive management decisions.
• Formulating operational policies subject to the Vice President's approval.
• Ensuring compliance with ACCET standards related to student Completion and Placement metrics.

The DCS will oversee several aspects of career services including:

• Career Counseling
• Job Fairs
• Daily operations of the Career Services Department.

Management Duties

As the DCS, you will:

• Hire, train, supervise, and evaluate the Career Services staff, creating a high-performance team.
• Ensure adequate staffing for the daily operations of Career Services.
• Establish and monitor KPI metrics that relate to student engagement, retention, and placement outcomes.

Budget and Resource Management

You will develop and manage departmental budgets while providing leadership to Career Services Advisors and Placement Specialists. You are also expected to partner with HR to offer coaching and professional development opportunities, thereby ensuring a high standard of service delivery and staff motivation.

Student Success and Compliance

A significant focus of the DCS role includes:

• Maintaining the responsibility for tracking and reporting completion and placement outcomes accurately.
• Ensuring compliance with all institutional policies and accreditation requirements including preparation and submission of ACCET Annual Reports.

Career Readiness & Development

The DCS will oversee:

• Career preparation services which include:
  • Resume development
  • Interview preparation
  • LinkedIn optimization
  • Job search strategies
• Conducting workshops and webinars to enhance career readiness.

Strategic Planning and Reporting

You will establish annual goals aligned with institutional priorities and analyze performance data to suggest improvements. Regular reporting and metrics tracking are crucial for the role.

Collaboration and Outreach

Collaboration with various departments such as Education, Industry, Student Services, and Compliance will support student success initiatives. The DCS will participate in significant institutional events such as Orientation and Commencement.

Required Skills and Qualifications

To be eligible for the Director of Career Services position, the following qualifications are expected:

• Bachelor's degree or equivalent education/management experience.
• A minimum of 4 years of management experience in higher education or high-volume customer service environments.
• At least 2 years of leadership experience in higher education settings.
• Proficiency with enterprise CRM systems (Salesforce, HubSpot, etc.) and data analysis.
• Strong writing and presentation skills.
• An earnest commitment to helping others achieve their career goals.

Additional skills that will benefit the candidate include:

• Excellent organizational skills and the ability to prioritize effectively.
• Strong capability in Microsoft Office applications, particularly Excel for reporting.
• Familiarity with the IT industry and its educational requirements is an asset.

Personal Characteristics

Possessing high ethical standards and professionalism is paramount. A customer-service-oriented mindset is expected to maintain positive relationships with students and employers alike.

Work Environment

The role promotes flexibility, requiring a team player attitude to adapt quickly to a dynamic environment. Additionally, willingness to work beyond standard hours is advantageous, and reliable transportation may be necessary for occasional on-campus obligations.

Company Values

CIAT values integrity, excellence, and teamwork. The institution emphasizes a commitment to student success, customer service, and innovation, and encourages professionals to embody these values in their day-to-day work.

In summary, this position will expect a results-driven leader who is not only committed to fostering a supportive environment for students but also embodies the core values that enrich CIAT's culture and mission.

This job offer was originally published on jobicy.com