edari: ServiceNow Engineer - Remote

Related keywords: remote job software engineerengineer remote jobwork remotely

Job Overview

Edari is seeking a ServiceNow Engineer for a remote position, primarily responsible for creating, developing, and implementing solutions leveraging the ServiceNow platform for one of its prominent clients based in Dubai, a leading enterprise in the region. The role is offered as a full-time contract position, initially set for a duration of 12 months, with the potential for renewal, allowing candidates to immerse themselves in a dynamic and evolving work environment.

Key Responsibilities

The ServiceNow Engineer will undertake several essential duties, including but not limited to:

• Designing and implementing ServiceNow applications, workflows, and modules, focusing on critical functions such as Incident Management, Problem Management, Change Management, and CMDB.
• Managing the ServiceNow Service Portal, involving developing custom features using widgets, configuring UI policies, and optimizing portal settings.
• Strategic involvement in IT Service Management (ITSM), encompassing modules like Incident, Problem, Change Management, Request Management, and Knowledge Management.
• Ensuring effective integrations with other systems through REST/SOAP APIs, along with configuring the necessary MID Server settings and third-party tool connections.
• Overseeing IT Infrastructure Management (ITIM), including managing the CMDB, Discovery processes, and Asset Management responsibilities.
• Collaborating closely with various stakeholders to gather detailed requirements and translating them into technical solutions effortlessly.
• Facilitating the integration management process utilizing REST and SOAP technologies.

Required Skills and Experience

To qualify for this role, candidates should possess:

• A minimum of 5 years of hands-on experience with the ServiceNow platform, showcasing proficiency in module development and architecture understanding.
• A strong grasp of system integrations, web services, and APIs, essential for effective platform optimization.
• Familiarity with Agile/Scrum practices, enhancing adaptability in a rapidly changing tech landscape.
• Excellent communication and documentation skills, vital for successful stakeholder interaction and knowledge transfer.

Candidate Availability

Preference will be given to candidates who can start immediately or within a maximum period of 30 days following the acceptance of an offer. This availability aligns with the urgency for the position, ensuring that the new hire can quickly contribute to the team's goals in supporting services for the Dubai client.

Application Process

Interested applicants are encouraged to submit their resumes alongside their contact details. Edari will review the employment applications within 7 working days. Suitable candidates, based on their profiles, will be contacted for a deeper conversation about the position and the next steps in the hiring process.

Conclusion

This position at Edari represents an excellent opportunity for experienced ServiceNow Engineers looking to work remotely while contributing their expertise to a significant project in Dubai. With a focus on service management alignment with business goals and significant platform enhancements, this role is both challenging and rewarding, perfect for professionals eager to make their mark in the field of technology. Apply today to become part of this exciting venture!

This job offer was originally published on weworkremotely.com