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PingCAP, a dynamic company making waves in the database market, is seeking an EMEA Solutions Engineer to support their expansion in Europe, the Middle East, and Africa (EMEA). With the database market set to double, PingCAP is rightly positioning itself as a leader through its innovative TiDB Database and Database as a Service (DBaaS) offerings. With strong open-source community ties and a focus on rapid growth and innovation, PingCAP offers a supportive and inclusive culture that attracts passionate professionals.
As an EMEA Solutions Engineer, your responsibilities will encompass a variety of critical functions, blending both technical expertise and business acumen to drive adoption and success with TiDB. Here are the primary duties you will fulfill:
Educating prospects and customers on TiDB's capabilities, illustrating how it addresses their unique business and technical challenges.
Sharing best practices for integrating TiDB with different data sources and operational applications to maximize utility.
Guiding customers through the design, deployment, and optimization of TiDB implementations across various organizational functions.
Leading and executing Proof of Concept (PoC) engagements that showcase real-world applications of TiDB.
Developing and presenting tailored architectural solutions, which include best practices and industry-specific use cases.
Providing technical input on Requests for Proposals (RFPs), ensuring that the technical requirements are met effectively.
Creating technical champions within accounts to drive sales and achieve a competitive edge.
Working closely with customers through every phase of the sales cycle— from demos to proof of concept to final implementation—ensuring they recognize the value of TiDB.
Developing and delivering comprehensive presentations, technical workshops, and demonstrations designed to engage varied audiences from developers to C-level executives.
Generating high-quality technical content, such as whitepapers, blog posts, and webinars, to establish thought leadership within the database community.
Staying current with advancements in distributed database technology and presenting TiDB's future features confidently to customers.
Collaborating effectively with other departments such as Product Management, Engineering, and Marketing to enhance TiDB’s product offerings and market placement.
Establishing industry authority through contributions to technical discussions and organizing knowledge-sharing events.
Traveling within the region as needed (approximately 20-40% of your time) for customer engagements.
To be a successful candidate for this role, the following qualifications are necessary:
Experience: At least 5 years in a technical role such as Solutions Engineer, Solutions Architect, Database Administrator, or Software Engineer with a concentration on distributed systems, databases, or cloud computing.
Education: A Bachelor's degree in Computer Science, Engineering, or a related technical discipline or equivalent practical experience.
Technical Sales Acumen: Extensive experience in technical sales, pre-sales engineering, or other customer-facing technical roles, demonstrating the ability to successfully navigate complex sales processes.
Database Management Skills: Hands-on experience with both relational and NoSQL databases such as MySQL, PostgreSQL, Redis, or equivalent technologies.
Operating Systems Proficiency: Strong understanding and experience in Linux system administration.
Networking Knowledge: Familiarity with network configuration and troubleshooting.
Scripting and Automation: Proficiency in at least one scripting language (Python, Golang, or Shell scripting) to facilitate deployment and operational tasks.
Soft Skills: Exceptional communication and presentation abilities to convey intricate technical concepts to diverse audiences.
Strong problem-solving skills and a customer-centric mindset to drive success for clients.
While the specific salary for the position wasn’t detailed in the provided text, candidates typically expect competitive compensation for roles requiring significant expertise in technical sales and high-demand databases. Further discussions should take place during the interview process to align expectations.
The EMEA Solutions Engineer role at PingCAP offers a unique opportunity to be part of a forward-thinking tech company that is on the cutting edge of database technology. Successful candidates will not only be integral in presenting TiDB's value proposition to various stakeholders but will also contribute to the company’s growth in key markets. If you are passionate about databases, customer success, and enjoy working in a collaborative technical environment, this could be the right fit for you.
This job offer was originally published on remoteOK.com
Remote in Germany, Netherlands, the United Kingdom and Ireland
July 3, 2025
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