Enablement Program Specialist, Account Management

Related keywords: account executive remote jobinstructional design remote jobaccount manager remote job

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Overview

The Enablement Program Specialist position at Motive is an exciting opportunity for individuals passionate about strengthening teams and improving operational efficiencies. Focused on Account Management within a high-growth B2B space, this role is pivotal in shaping training and development initiatives to empower team members. Motive is a company dedicated to empowering physical operations, aiming to make work not only safer but also more productive and profitable through innovative tools and platforms that unify safety, operations, and finance.

About Motive

Motive has established itself as a leader in the SaaS industry, serving over 120,000 customers across various sectors such as transportation, logistics, construction, and more. Their comprehensive platform employs industry-leading AI to enhance operational visibility and control, ultimately reducing manual workloads. With a strong commitment to team development and operational excellence, their mission is to equip frontline team members with necessary skills and behaviors to thrive in their roles.

Job Role Details

The Enablement Program Specialist will play a crucial role in Motive’s Enablement Team. This position is integral to managing enablement initiatives that support Account Managers across the Sales team. Key responsibilities include:

  • Monitoring and analyzing performance data.

  • Managing and executing training programs.

  • Facilitating workshops and creating enablement infrastructure.

  • Collaborating with Instructional Design, Content, and Onboarding Teams to meet performance objectives.

Success in this role will be measured by performance improvements, ramp time evaluations for onboarding, and stakeholder satisfaction surveys. Ultimately, the specialist must ensure that the training needs of Account Managers are not only met but exceeded.

Core Responsibilities

Key tasks for the Enablement Program Specialist include:

  • Building Relationships: Establish strong ties with Account Managers to understand training needs, adapting content and methodologies accordingly.

  • Performance Monitoring: Regularly analyze multiple performance data sources to identify skill gaps among team members.

  • Launching Initiatives: Help launch and manage initiatives related to sales methodologies, products, and processes within the Account Management group.

  • Designing Learning Experiences: Create optimal learning experiences using effective adult learning theories while catering to various learning styles.


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  • Thought Leadership: Act as a thought leader on sales best practices, engaging with stakeholders to promote team development.

  • Coaching: Provide coaching to representatives and managers to maximize their team’s performance through constructive feedback.

Required Skills and Qualifications

The ideal candidate for this role should possess:

  • A BA/BS Degree with a minimum of 2 years of experience in Enablement, Learning & Development (L&D), or training roles, specifically within a B2B SaaS environment.

  • One year of experience in a post-sales capacity such as Customer Success Manager or Expansion Account Executive.

  • Strong communication skills, notably in presenting, facilitating, and coaching.

  • Proficiency in creating documentation such as project plans and training materials.

  • Analytical skills to visualize data and develop reports.

  • The ability to navigate ambiguity, leading teams toward solutions.

  • Expertise in notable adult learning theories and practices, including the ADDIE model and Kirkpatrick’s evaluation model.

Work Environment and Culture

Motive emphasizes the importance of a diverse and inclusive workplace, aligning with its core values of equal opportunity and respect for different backgrounds and abilities. The company actively seeks individuals who will contribute to fostering a collaborative and supportive work environment.

Salary and Benefits

While the job listing does not specify a salary range, positions in sales enablement typically offer competitive compensation within the B2B SaaS industry. Additional benefits may include flexible working hours, remote work options, and professional development opportunities.

Conclusion

Overall, working as an Enablement Program Specialist at Motive presents an opportunity for growth and career development in a supportive environment. This role is a chance for professionals looking to leverage their skills in enablement and training while contributing to a mission-driven organization focused on enhancing operational efficiency and effectiveness.



This job offer was originally published on himalayas.app

Motive

Pakistan

Operations

Full-time

May 19, 2025

5 views

0 clicks on Apply Now


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This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.