Engineering Manager, Search Platform

Related keywords: mental health remote jobremote job product managerhybrid remote job

Overview

The position available is for Engineering Manager, Search Platform at ezCater, a leading food tech platform catering to workplaces across the United States. With a focus on streamlining food needs and recognizing the importance of a seamless customer experience, this role plays a crucial part in managing how customers discover restaurants on the platform.

Company Background

ezCater is recognized as the #1 food tech platform for workplaces in the United States. It facilitates meal management for organizations, allowing them to order from a wide selection of over 125,000 restaurants nationwide. The company provides flexible solutions, covering everything from daily meal programs to special events and meetings, all supported by reliable customer service.

Role and Responsibilities

In this role, you will be pivotal in managing the team responsible for the company's search engine, the indexing pipeline, and the availability services that ensure customers can successfully order food from restaurants.

Your key responsibilities include:

• Leading delivery and technical quality: Oversee the search delivery system, which includes query serving, indexing, and APIs for other teams.

• Setting technical direction: Establish the technical architecture for the search stack, including documents, indexing, and ranking strategies.

• Managing search quality: Ensure the indexing system is correct and current, allowing customers to see restaurants that are ready to fulfill their orders.

• Fostering a culture of improvement: Encourage measurement, experimentation, and continuous improvements within the search functionality.

• Coaching engineers: Develop, mentor, and challenge the engineering team to ensure a high level of technical proficiency.

• Collaboration across departments: Work closely with various teams such as product, data, and AI/ML to enhance relevance signals and shared infrastructure.

Required Skills and Qualifications

The ideal candidate for this Engineering Manager position should possess the following qualifications:

• A minimum of 8 years of software engineering experience, with proven experience in leading teams or acting as a technical lead in backend or platform environments.

• Demonstrable engineering management experience, showcasing a track record of hiring and retaining talented engineers.

  

• Strong technical expertise in search or retrieval systems such as Elasticsearch or Solr. Experience in major re-architecture projects is advantageous.

• Proficiency in distributed systems and event-driven architecture; familiarity with Go is preferred.

• Experience with indexing pipelines and ensuring result integrity and freshness.

• A keen instinct for relevance and ranking, and the aptitude to convert product goals into actionable plans.

• The ability to manage the balance between technical responsibilities and leadership should also be demonstrated.

Salary and Benefits

The target national total cash compensation for this position is estimated to be between $195,000 and $255,000 annually, including base salary and potential bonuses. It's important to note that this range may vary based on experience, region, and additional factors. Other benefits are available, including:

• Competitive salary and stock options.
• 12 paid holidays and flexible Paid Time Off (PTO).
• A 401K plan with an ezCater match.
• Health, dental, FSA, and long-term disability insurance.
• Mental health and family planning resources.
• Opportunity for remote-hybrid work, allowing a mix of home and office work.
• A positive work environment that encourages innovation and personal development, along with unique perks for office workers.

Work Environment and Culture

At ezCater, you'll be immersed in an innovative atmosphere where you will collaborate with passionate colleagues on meaningful projects. The environment encourages career growth along with a work/life balance. The company's culture emphasizes inclusivity, welcoming individuals from diverse backgrounds, while ensuring a professional setting free from toxicity.

Conclusion

Working as the Engineering Manager of the Search Platform at ezCater offers a unique opportunity to lead a dynamic team and influence the future of food tech solutions. Candidates who meet the qualifications and are eager to work in a supportive and innovative environment are encouraged to apply.

This job offer was originally published on himalayas.app