The position of Field Service Technician at Wabtec Bus Solutions is aimed at individuals who are eager to make an impact in the domain of Transit Bus & Rail systems. The company is a pioneer in providing innovative solutions including passenger door systems, wheelchair lifts, e-Bus charging systems, and more. The role is primarily focused on supporting the New York City Transit (NYCT) facilities, which involves providing field service support to public transit authorities within the greater New York City Metropolitan area.
Responsibilities
As a Field Service Technician, you will be responsible for:
Performing warranty repairs, diagnostics, and field campaign activities specifically related to transit bus door systems, wheelchair lifts, and other products.
Providing customer-facing support to ensure that product reliability is maintained and that transit operations run smoothly.
Performing field modifications, inspections, retrofits, and documentation adhering to engineering instructions and program requirements.
Acting as a technical liaison with maintenance teams and providing guidance on product operation and diagnostics.
Documenting service activities and closing work orders using required tools like the NYCT Spear System.
Qualifications Required
To be a suitable candidate for this role, the following qualifications are preferred:
An Associate degree, technical certification, or equivalent hands-on experience in electrical, mechanical, or electro-mechanical systems.
A minimum of 3 years of experience in field service, fleet maintenance, or transit-related technical jobs is preferred.
Experience working with bus systems, doors, wheelchair lifts, or similar transit equipment is strongly preferred.
A valid driver’s license and the ability to travel daily within the NYC metropolitan area.
Strong mechanical and electrical troubleshooting skills.
Competence in reading and interpreting wiring diagrams, schematics, service manuals, and technical bulletins.
Familiarity with transit maintenance environments and the ability to work independently in the field.
Exceptional communication skills are required for effective interaction with transit maintenance staff and supervisors.
Salary and Benefits
The hourly rate for this position is $32.69. However, the actual salary offered can vary depending on various factors, such as:**
Training
Transferable skills
Work experience
Education
Business needs and market demands
More information regarding benefits, including health, welfare, retirement options, and possible annual bonuses, is available on Wabtec’s benefits page.
Daily Responsibilities
Your daily activities will include:
Performing troubleshooting, diagnostics, and repairs on bus door systems and wheelchair lifts across multiple NYCT depots.
Completing necessary modifications and ensuring all work is done in compliance with safety procedures.
Engaging in regular communication with maintenance teams to provide support and training.
Conducting inspections and adhering to all operational deadlines.
Physical Demands of The Job
The role requires physical agility, as the employee must:
Frequently stand, walk, climb, bend, kneel, and work in confined spaces.
Regularly lift and move objects weighing up to 50 pounds.
Work in active bus depots and outdoor environments, exposing you to various weather conditions and potential hazards.
Use specified Personal Protective Equipment (PPE) as required.
Company Culture and Values
Wabtec emphasizes a people-first ethos, believing that their employees play a crucial role in expanding the possible while improving how transit services are rendered. With over 150 years of experience, Wabtec has a global workforce of about 30,000 employees, dedicated to providing performance solutions that drive the transportation sector forward. They encourage diversity, inclusion, and innovation to improve their service delivery.
The organization fosters an environment where individuals from various backgrounds can contribute effectively, ensuring that everyone's perspective is valued.
Conclusion
If you aspire to be part of a company that puts people first and continuously seeks to innovate in the transportation sector, Wabtec could be the perfect fit for you. The Field Service Technician role offers an exciting opportunity to make a tangible impact while enjoying attractive financial rewards and professional growth.
This job offer was originally published on himalayas.app
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