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The position of Field Service Engineer at Omega presents a notable opportunity for qualified electrical and electronic engineers seeking to advance their careers. The role is primarily home-based, although oversight and interaction with the Leeds office might be necessary as required. The job involves serving clients across the UK, which entails regular travel to various locations.
As a Field Service Engineer, you will be tasked with multiple critical responsibilities that include:
Performing commissioning, replacement, preventive, and corrective maintenance on intelligent emergency lighting systems and central battery installations.
Diagnosing and troubleshooting technical issues both remotely and on-site. This requires real-time problem solving and delivering effective solutions in collaboration with specialist teams.
Proactively identifying opportunities to enhance service offerings and eliminate operational pain points for customers.
Delivering exceptional customer service with a particular focus on achieving a 'first-time-right' approach to work. You will be expected to plan and execute tasks that align with customer expectations, timelines, and quality standards.
Preparing materials, parts, and equipment, while ensuring all documentation, reports, and customer sign-offs are completed accurately.
Recommending proactive corrective actions to prevent problem recurrence and driving continual improvement in processes and operations.
Candidates applying for the Field Service Engineer position at Omega should possess the following qualifications and experience:
A minimum of an HNC/HND (or equivalent) in Electrical/Electronic Engineering.
At least 2 years of professional experience in maintenance, commissioning, or troubleshooting electrical installations. Preference is given to candidates with intelligent or emergency lighting experience.
Strong knowledge of electronics and proficiency in using tools like computers, tablets, and Microsoft Office suite.
An attitude geared towards positive customer interactions, with a clear representative appearance and the ability to work autonomously.
A valid Full UK driving licence and flexibility for traveling across the UK and Ireland, which may sometimes require weekend or out-of-hours work.
The salary for the position ranges from £45,000 to £50,000, with an additional 15% bonus potential. The benefits package is extensive and includes:
A company van that can be used for both business and personal purposes.
25 days of annual leave plus bank holidays.
A contributory pension scheme matched up to 10%.
Life assurance offering coverage of six times the salary.
Private medical cover and various flexible benefits that allow options to buy or sell holidays, along with health checks, dental and eye care, gym memberships, and more.
An Employee Assistance Programme and a generous referral scheme.
Opportunities for internal mobility, mentorships, and access to global projects.
The job can also be suitable for individuals who have previously held roles in the capacity of field service engineer, field technician, service engineer, lighting engineer, electrical engineer, or field specialist. This makes it accessible not only for recent graduates but also for seasoned professionals looking to pivot into a promising field.
For those interested in the role, further inquiries can be directed to Andrew Haddon at 01453 796617, or by sending a CV via email to Andrew.haddon@omegaresource.co.uk. More information on other job opportunities can be found on Omega’s website.
In conclusion, the Field Service Engineer position at Omega offers a challenging yet rewarding career path for qualified electrical engineers in a globally recognized company. With a competitive salary, a rich benefits package, and opportunities for professional growth, it stands out as an attractive option for those passionate about engineering and customer service.
This job offer was originally published on jooble.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
