Fraud and Audit Analyst

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Job Overview

The position being described is for a Fraud and Audit Analyst at Radancy - UK. This role is critical in identifying and preventing fraudulent activities within a company and is based in London. It is offered as a full-time position, which means that the selected candidate will be required to dedicate a significant amount of time to the role, working with the company's internal teams and possibly collaborating with external entities.

Key Responsibilities

The main responsibilities of the Fraud Analyst include monitoring customer accounts for suspicious or fraudulent activities, executing customer query support related to credit cards and account management, and collaborating with various internal stakeholders. This role also involves working with law enforcement agencies in cases of fraud, as well as the development and implementation of fraud prevention strategies and procedures.

In addition, the analyst will be responsible for:

  • Monitoring financial transactions for potential fraudulent activities and conducting investigations.
  • Developing and managing KPIs to measure the effectiveness of fraud prevention operations.
  • Identifying trends related to fraud and updating regulatory requirements accordingly.
  • Taking ownership of managing risks and strengthening controls within their remit.

Required Skills

To succeed as a Fraud Analyst, a set of skills and experiences are outlined as essential:

  • Customer Service Experience: Experience in customer service, whether in-person or virtual, is preferred. This demonstrates the ability to understand customer needs and manage queries effectively.

  • Hybrid or Virtual Work: Adaptability to a hybrid or virtual environment is crucial, as the staff will have to manage tasks remotely.

  • Moderate Computer Literacy: A level of computer proficiency is necessary to navigate various systems and effectively resolve issues.

  • Experience in Fraud Detection: Previous work experience in fraud detection, bank operations, or call center banking is highlighted as a strong asset.



Other critical skills that may be assessed include risk and controls, business acumen, change and transformation strategies, and adeptness with technology.

Work Environment

Radancy prioritizes a collaborative work environment where the Fraud Analyst will work closely with teams across various departments, including risk management, compliance, and customer care. Moreover, candidates should align with the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, emphasizing the importance of ethical conduct and decision-making in business operations.

Salary

While there is no explicit mention of salary details within the text, it is indicated that the information provided pertains only to the base salary or hourly rate, and does not include other types of compensation or employee benefits that might be available. Prospective candidates may inquire further about compensation during the application process.

Career Progression

In addition to the specified responsibilities, successful candidates in this role may also have opportunities for progression within the company. By effectively executing their responsibilities and demonstrating their abilities to identify and mitigate risks associated with fraudulent activities, they can pave the way for future roles in risk management or higher analytical positions.

Conclusion

The Fraud and Audit Analyst position at Radancy - UK presents an excellent opportunity for individuals with a background in customer service and fraud detection. Candidates who possess the required skills and align with the corporatevalues can expect to be an integral part of a team dedicated to maintaining the integrity of customer accounts and preventing fraud. This role requires adaptability, strong analytical capabilities, and effective communication, making it suitable for motivated individuals looking to contribute to a significant aspect of business operations.



This job offer was originally published on jooble.com

Radancy - UK

London

Operations

Full-time

February 5, 2025

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1 clicks on Apply Now

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This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.