Gestionnaire du recouvrement (F/H)

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Position Overview

The job opening is for a Gestionnaire du recouvrement (Debt Recovery Manager) at URSSAF NORD-PAS-DE-CALAIS, located in Arras, Pas-de-Calais. This is a full-time position that plays a vital role within the organization, which is responsible for the collection of social security contributions and family benefits in France. The role demands active engagement in the enforcement of collection procedures while maintaining quality customer service, alongside the operational demands of managing sensitive files. This position is particularly focused on forced recovery procedures, which are critical for maintaining the financial integrity of social services.

Key Responsibilities

As a Debt Recovery Manager, the responsibilities are varied and encompass several essential tasks that contribute to the core mission of URSSAF:

• Participating in the physical, telephone, or video reception of contributors as needed.
• Processing requests for payment extensions and waivers of late payment penalties.
• Preparing files for various legal and financial bodies such as CCSF, CODEFI, and CIRI, and responding to inquiries as necessary.
• Managing allocations and ensuring thorough tracking of files sent to bailiff studies.
• Implementing enforcement procedures and navigating collective proceedings effectively.
• Managing responses and actions in judicial proceedings, including those related to judicial recovery and bankruptcy.

The selected candidate will also have the opportunity to conduct part of these activities via teleworking, depending on the organization's guidelines.

Required Skills and Experience

Candidates who wish to apply are expected to bring certain essential skills and qualifications:

• Strong relational skills and the ability to adapt quickly in a new work environment.
• Experience or a degree (BAC + 2) in law or a related field. If not already in possession of the Certificate of Professional Qualification (CQP) in Debt Recovery Management, the candidate will be required to take this course within a set time frame.
• Proficient in using information technology, as the daily tasks will involve various software systems and databases.
• A natural aptitude for teamwork and information sharing, as collaboration is emphasized in the workplace.
• Exceptional organizational abilities, rigor, and autonomy to manage the responsibilities associated with debt recovery effectively.
• Awareness of the values of neutrality, impartiality, and equality in public service that the organization promotes, and a commitment to represent these values in interactions with stakeholders.

As a candidate, showcasing adaptability and communication skills will be critical, particularly when engaging with diverse interlocutors.

Salary and Employment Conditions

The salary for the position is set at €26,845.93 gross annually, which translates to approximately €1,917.57 gross monthly, distributed over 14 months. This competitive pay reflects the complexity of the role and the responsibility attached to it.

Furthermore, URSSAF is committed to fostering an inclusive and diverse workplace and provides several employee benefits, such as:

• Flexible work arrangements including variable hours and telecommuting options.
• Participation in meal vouchers and up to a 75% employer contribution towards transportation subscriptions.
• An annual bonus through a participation scheme.
• Health insurance provisions.
• Employee welfare initiatives like vacation checks and gift checks.
• Support for mobility, including bicycle allowances, public transport, and carpooling incentives.

Recruitment Process

The application deadline for this position is August 29, 2025. The selection process is set to commence shortly after, starting with candidate dossier evaluations from September 3 to 5, 2025. Interviews of selected candidates will take place on September 11, 2025, followed by written assessments and an online personality test aimed at finding the best cultural fit for URSSAF. The final selection will be made by the director, with an anticipated start date of September 23, 2025. Candidates are encouraged to submit their applications, including a cover letter and CV, through the designated application portal.

Conclusion

Working at URSSAF NORD-PAS-DE-CALAIS as a Debt Recovery Manager promises a fulfilling career path with the chance to contribute to public service while enjoying competitive salary and various employee benefits. If you fit this profile and are interested in shaping the future of social security contributions in France, applying for this position might be a great opportunity for you.

This job offer was originally published on jooble.com