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The position of Global T&E Process Owner – SAP Concur Expert at O-I is a pivotal role designed for a professional experienced in overseeing and managing the company's global travel and expense processes. This role not only ensures compliance with policy and process but also collaborates with various departments such as finance, HR, and procurement to maintain best practices in travel and expense management.
As the Global T&E Process Owner, you will be responsible for several critical tasks and functions. These include:
Vendor Query Portal Management: You will oversee the end-to-end process involved in resolving vendor queries through a designated portal. Collaboration with IT and vendors is essential to enhance the portal's functionality and user experience.
Help Desk Operations: A centralized help desk function will need to be established and managed, focusing on internal and external inquiries related to vendor interactions. Efficient operations will rely on best practices, including effective ticketing systems and a comprehensive knowledge base.
Query Resolution and Escalation: In this role, you will act as the subject matter expert (SME) for resolving complex vendor queries, providing necessary guidance to the team to ensure effective and timely resolutions, as well as implementing escalation procedures for critical issues.
Vendor Relationship Management: Collaboration with the procurement and vendor management teams is vital to identifying trends in vendor queries and addressing them proactively. Developing positive relationships with key vendors through effective communication will be a crucial part of your responsibilities.
Travel & Expenses Management: You will act as an SME for travel-related inquiries and utilize tools such as Concur to manage processes to guarantee compliance with the company’s policies.
Concur Expertise: As the expert for the Concur system, your role will involve providing advanced training to users and collaborating with IT teams during system upgrades.
Expense Reporting and Auditing: Overseeing the expense reporting process will involve reviewing and auditing submitted expense reports for accuracy and adherence to policy. You will need to implement robust controls to mitigate financial risks associated with the expense auditing process.
Global Compliance: Ensure adherence to all global travel and expense policies, staying informed about industry standards and regulatory changes.
Issue Resolution and Reporting: The ability to investigate and effectively resolve complex invoicing issues will be part of your daily operations. You will also generate and analyze travel and expense reports to provide insights and recommendations for improvements in process.
To succeed in this role, candidates should possess certain essential skills and qualifications:
Extensive experience in global travel and expense management, particularly with a strong background in SAP Concur.
Strong working knowledge of invoice-to-pay processes in a high-volume financial environment.
Proficiency with various ERP systems including SAP, OCR, and invoice automation tools.
An analytical mindset with a proven ability to identify inefficiencies and implement process improvements in financial workflows.
Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams.
A track record of successful project management experience, adapting to fast-paced and deadline-driven environments.
The Global T&E Process Owner significantly impacts the operational efficiency and effectiveness of the organization by optimizing travel and expense processes. Through effective management of compliance and streamlined operations, the role contributes to financial savings and overall stakeholder satisfaction, both for employees and vendors.
You will be directly involved in implementing travel policy enhancements that leverage management software, focus on accurate financial reporting, and facilitate timely reimbursements. Providing training based on T&E data gathered also positions this role at the forefront of continuous improvement initiatives.
O-I is an innovative company that has reimagined the glassmaking process over the past century. With over 20,000 employees across 70 plants in 20 countries, O-I emphasizes pushing boundaries through technology, designing new processes, and delivering new benefits to customers. This organizational environment offers candidates a unique opportunity to make a significant global impact and be part of a forward-thinking team.
Candidates are expected to submit their resume in English, showcasing their expertise and experience relevant to the responsibilities outlined for this role. The position is based in Colombia, and the company is looking for a full-time commitment to enhance its travel and expense management processes. This is an excellent opportunity for candidates looking to advance their careers in an innovative company that is disrupting the glass manufacturing industry.
This job offer was originally published on himalayas.app
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