GTM Recruiter

Related keywords: recruiter remote jobcustomer service remote jobremote job customer service

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Company Overview

Ada is a Canadian AI customer service company founded in 2016 with a mission to deliver extraordinary customer service experiences. The company focuses on raising the standard of quality customer service through automation, aiming to streamline interactions for enterprise clients. Ada has powered over 5.5 billion customer interactions and is known for collaborating with notable brands like Square, YETI, Canva, and Monday.com. With more than $250 million in funding from venture capital firms, Ada stands at the forefront of innovation in AI-driven customer service solutions.

Job Title

The position available is for a Go-To-Market (GTM) Recruiter. This role is essential within the People Operations Team and involves actively seeking and recruiting sales and customer experience talent to drive revenue growth at Ada. The focus will be particularly on hiring for GTM roles, including positions such as Account Executives (AEs), Sales Development Representatives (SDRs), and Professional Services Consultants.

Contract Type

This is a 1-year contract role that has the potential to transition into a full-time position based on performance and business needs. The flexibility and possibility of conversion make this an attractive opportunity for candidates seeking long-term career growth.

Location

The job is based in Toronto, Ontario, Canada. There may be a requirement for in-person attendance during recruiting events, which adds a layer of community and professional networking for the recruiter.

Required Skills and Qualifications

Candidates interested in this position should meet the following qualifications:

• 3+ years of experience in recruiting or sourcing, specifically focusing on sales or GTM roles within a tech company.
• Exceptional communication skills, along with strong organizational and time management abilities to thrive in a fast-paced environment.
• A dependable team player with a resilient attitude, capable of delivering on commitments under tight deadlines.
• A data-driven approach, understanding the significance of leveraging data to inform recruitment strategies and processes.
• A continuous learner with a curiosity to improve methods and share insights.
• Strong sourcing skills across diverse platforms and the ability to maintain effective relationships with a broad network of talent.
• Working knowledge of an Applicant Tracking System (ATS) like Greenhouse is an asset, but not mandatory.
• Proven capability to assess sales talent effectively and ensure high-quality hires in line with organizational needs.

Key Responsibilities

The GTM Recruiter will primarily focus on:

• Hiring high-performing GTM professionals, ensuring candidates are sourced effectively and efficiently.
• Leading intake meetings to clearly identify criteria for candidates and developing creative sourcing strategies to engage both active and passive job seekers.
• Managing the entire recruitment process from the initial intake through to the closing of candidates, demonstrating comfort and expertise in each stage.
• Employing innovative sourcing techniques to create a diverse pool of candidates while also providing an excellent candidate experience.
• Researching and implementing new tools and strategies to enhance talent operations and overall recruitment effectiveness.
• Acting as a trusted adviser to hiring managers, particularly regarding diversity initiatives and interview processes.
• Collaborating closely with leadership in revenue to align hiring strategies with business objectives.

Salary

The expected salary range for this position is between $80,000 and $110,000 CAD. Actual remuneration will depend on a few factors including experience, qualifications, geographic influences, and specific job-related considerations as permitted by law.

Benefits and Perks

While the offered benefits are primarily geared toward full-time, permanent employees, Ada promotes a supportive work environment, offering:

• Unlimited vacation policy, allowing employees to take time off as needed to recharge.
• Comprehensive health coverage, including dental, vision, travel insurance, and life insurance.
• A wellness account to support overall well-being and lifestyle choices.
• An Employee & Family Assistance Plan to provide resources for employees and their loved ones.
• A flexible work schedule to help balance work and personal commitments.
• A remote-first work philosophy, allowing employees to work from home or in local hubs as they choose.
• A learning and development budget to facilitate ongoing professional growth and skill enhancement.
• Access to cutting-edge AI tools, contributing to impactful work within a pioneering industry.

Conclusion

The GTM Recruiter position at Ada is a unique opportunity for an ambitious individual eager to shape the future of AI customer service. Candidates with a background in sales hiring and a passion for technology are highly encouraged to consider this position, as it not only provides a potential for permanent employment but also positions them strategically within a dynamic and innovative company.

This job offer was originally published on remotive.com