Guest Experience Coordinator

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Overview

Circle is a financial technology company that stands at the forefront of the emerging internet of money. With its innovative infrastructure, Circle enables value to be transferred globally, swiftly, and cost-effectively compared to legacy systems. Their focus on creating a broad-reaching economic impact aims to elevate global prosperity and inclusion through advanced payment and commerce solutions.

Role of the Guest Experience Coordinator

As a Guest Experience Coordinator, you will play a pivotal role in shaping the first and lasting impression of Circle Headquarters. You'll be responsible for the day-to-day reception, concierge, and light facilities duties, ensuring all guests, Circlers, and vendors experience seamless, comprehensive service when they enter the company premises.

Daily Responsibilities

Your typical day will start with preparing the physical space before opening, which includes performing a walk-through to verify cleanliness and adherence to brand standards.

Responsibilities include:

• Powering up coffee machines and restocking amenities
• Drafting daily HQ brief summaries outlining visitors and scheduled activities
• Serving as the primary greeter, managing badges, and addressing service requests
• Ensuring communal areas remain tidy and well-stocked throughout the day
• Managing incoming and outgoing shipments, logging requests, and following through on vendor work orders
• Assisting with special projects as needed, from executive events to office processes
• Performing closing duties such as final cleaning and securing the premises

Required Skills and Qualifications

To excel in this role, you must bring in at least 2+ years of experience in roles such as hospitality, hotel concierge, facilities coordination, or front-of-house hosting. A proven track record in delivering exceptional customer service in a high-paced environment will be essential.

Key Skills Include:

• Polished verbal and written communication skills, especially with executives and external partners
• Familiarity with tools like Google Workspace, Slack, and basic ticketing systems
• Strong organizational abilities with the capability to manage multiple tasks simultaneously
• Physical ability to lift up to 25 lbs and maintain an active role throughout the day
• Flexibility for occasional early mornings, late hours, or overtime as needed for special events

Employment Details

This position is defined as a full-time hourly role, offering eligibility for overtime as per Fair Labor Standards. It mandates presence on-site five days a week, making it ineligible for remote work.

Salary Range

Circle provides a competitive salary for this role, estimated to be between $28.00 and $38.50 per hour. Initial salary considerations take into account the candidate’s experience, qualifications, and specific business needs. This diverse approach ensures fair compensation across various locations and backgrounds, as Circle adheres to being an equal opportunity employer.

Benefits

Circle goes beyond just offering a competitive salary; they also provide a comprehensive suite of health benefits, paid time off (PTO), and opportunities for professional development. They emphasize inclusivity and provide accommodations during the hiring process for those with disabilities.

Conclusion

If you are eager to offer premier guest experiences in a dynamic financial technology environment, this role at Circle is an excellent opportunity to consider. With a focus on high integrity, mindful practices, and excellence, Circle cultivates a work culture that encourages innovation and diversity.

By joining the team, you can contribute to crafting a more inclusive financial future while advancing your career in a supportive and evolving landscape.

This job offer was originally published on himalayas.app