Head of Construction Claims | London, UK (London)

Overview of the Position

The Head of Construction Claims position at Marsh & McLennan Companies, Inc. in London is an exciting and challenging opportunity for professionals in the insurance and risk management sector. The role requires a commitment to excellent client service, strong leadership abilities, and a comprehensive understanding of construction claims. This is a full-time, hybrid role, where the selected candidate will be required to work at least three days a week in the office.

Key Responsibilities

The successful applicant will be responsible for leading a knowledgeable team of 20 Claims Advocates. Key duties include:

• Proactively managing claims: The role heavily involves hands-on management of claims, designing settlement strategies, and problem-solving to achieve optimal claim solutions in even the most challenging coverage situations.

• Client assistance: Assisting clients and colleagues throughout the organization by offering expert guidance on claims procedures and strategic advice.

• Team leadership: The role requires an emphasis on managing and developing Claims Advocates with varying levels of experience, ensuring they receive proper support in their roles.

• Client retention and acquisition: Partnering with Client Executives in efforts to retain existing clients by providing top-notch claims services, while also contributing to winning new clients by participating in pitches and defining the claims proposition that distinguishes Marsh from competitors.

• Representation on claims committees: Representing the UK Construction Practice across a variety of claims committees within Marsh Specialty.

Required Skills and Experience

The position of Head of Construction Claims calls for a blend of skills and experience, including:

• Leadership skills: Past experience leading teams and a strategic vision for both team management and client relations is essential.

• Technical knowledge: Expertise in handling complex and contentious claims specific to the construction and engineering sectors is a key requirement.

• Construction insurance expertise: Comprehensive knowledge of construction-focused insurance, including property insurance, engineering, casualty, and professional indemnity, is crucial for this role.

  

• Industry relationships: Pre-existing relationships with major market insurers and familiarity with their products can significantly enhance the effectiveness of the appointed candidate.

• Understanding of P&L management: Skills involving profit and loss management and budgetary control are key differentiators.

• Communication and negotiation: Strong interpersonal and communication abilities, alongside excellent negotiation skills, are essential to develop effective claim strategies and achieve favorable outcomes for clients.

Salary Information

While specific salary details were not disclosed in the job posting, roles of this nature in the London market typically offer competitive remuneration reflecting the level of responsibility and expertise required.

Benefits of Joining Marsh & McLennan

Marsh & McLennan fosters an inclusive and vibrant work culture that prioritizes professional development. Employees will benefit from:

• Opportunities for professional growth through unique projects and supportive leadership.
• A diverse work environment that embraces various backgrounds and experiences, thereby contributing to a richer workplace culture.
• Access to a wide range of career opportunities and wellness-oriented benefits.
• A commitment to flexible working arrangements, allowing for a balance between remote work and in-office collaboration.

Conclusion

The Head of Construction Claims role at Marsh & McLennan Companies, Inc. is ideal for experienced insurance professionals looking to advance their careers while contributing to a leading firm in the risk and insurance sector. The position’s blend of leadership, technical knowledge, and strategic engagement makes it a compelling opportunity for anyone keen on making a significant impact in construction insurance. This role not only provides an opportunity to guide a dedicated team but also to work with prestigious clients within the construction and engineering sectors, furthering both personal and professional growth.

This job offer was originally published on jooble.com