Head of Human Resources

About Mashgin

Mashgin is a pioneering company that revolutionizes checkout experiences for over 40 million users by utilizing advanced AI technology. Their kiosks enable customers to place their items, and within less than a second, the entire order is rung up. This innovative solution has transformed how transactions are made across various industries, from sports teams to universities and airports. With over 1 billion transactions, Mashgin stands out as a profitable AI startup backed by a well-funded Series B, underscoring their commitment to not just innovation but also real-world impact and significant user engagement. At Mashgin, employees embrace a culture of extreme ownership, autonomy, and customer obsession, fostering a unique working environment that distinguishes them from typical startups.

Position Summary

The position of Head of Human Resources is critical at Mashgin, functioning as a strategic partner to the executive and leadership team. The person in this role will cultivate and embody Mashgin’s people and culture strategy. Key responsibilities include:

• Leading the development, implementation, and administration of best practices and policies within the HR function.
• Managing day-to-day HR operations, including onboarding, offboarding, employee engagement, performance management, and ensuring legal compliance.

This role demands an individual who thrives in a fast-paced startup environment and is ready to step beyond routine HR management to engage in strategic discussions to promote improvements and drive business objectives.

Key Responsibilities

• Collaborate with executive leadership to align HR strategies with business growth and operational excellence.
• Serve as a trusted advisor to senior leaders on various people-related matters, such as change management and employee relationship issues.
• Regularly review, update, and enforce company policies that align with the needs of a growing company.
• Maintain accurate and up-to-date digital records for employees using Rippling, keeping HR operational documents in check.
• Monitor and report on key People Operations metrics quarterly (e.g., attrition, engagement, and hiring), proposing actionable insights based on data analysis.
• Ensure compliance with federal, state, and local laws affecting employment practices, which may include regular updates to policies and handbooks.
• Championing Mashgin’s company values in all HR initiatives, ensuring they resonate with daily operations.

Required Qualifications

To be considered for the Head of Human Resources position, candidates should meet these minimum qualifications:

• At least 8 years of HR leadership experience in high-growth SaaS or tech startups.
• Demonstrated success within a high-growth, fast-paced tech startup environment, ideally having scaled a company from around 70 to 250+ employees.
• Thorough knowledge of employment laws across multiple states, understanding regulatory implications for operational practices.
• Proven capability to influence and build relationships with a range of stakeholders, including senior executives and personnel, promoting a culture of transparency and connection.
• High level of integrity, with the ability to handle sensitive information and make sound judgments.
• Exceptional communication and interpersonal skills, as well as adept conflict resolution capabilities.

Preferred Qualifications

While not mandatory, the following qualifications would be advantageous:

• Experience with Rippling HRIS System.
• Relevant HR certifications such as SHRM-SCP, SPHR, or CIPD are a significant plus.
• At least 3 years of experience leading comprehensive HR or People functions within an organization.

What Mashgin Offers

Candidates can expect a range of attractive benefits while working with Mashgin, including but not limited to:

• Comprehensive health, dental, and vision insurance for employees and their dependents.
• A 401k plan to help secure your financial future.
• A flexible Paid Time Off (PTO) policy.
• Catered lunches at the office, complete with a stocked supply of snacks and beverages.
• Pet insurance for furry family members.
• Voluntary life insurance plans.
• A competitive salary and opportunities for company options in a rapidly scaling enterprise.

Equal Opportunity Employer

Mashgin takes pride in being an equal opportunity employer, welcoming candidates from various backgrounds without discrimination based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Additional Notice on Fraudulent Job Offers

Mashgin is committed to maintaining integrity within its hiring practices. Job seekers are cautioned to remain vigilant against fraudulent job postings or recruiting schemes allegedly representing Mashgin. Such instances often require financial contributions or reveal sensitive personal information. Candidates should verify the legitimacy of job offers by referencing the Mashgin career site directly. No financial commitments will ever be asked from candidates throughout the recruitment process.

Overall, the Head of Human Resources role at Mashgin presents an exciting opportunity for qualified individuals passionate about driving people strategy and culture in a rapidly evolving technology landscape.

This job offer was originally published on remotive.com