Hightouch: AI Strategy Consultant

Introduction to Hightouch

Hightouch is an innovative marketing platform crafted around a Composable Customer Data Platform (CDP). Founded in 2019 and headquartered in San Francisco, Hightouch empowers marketing teams by consolidating brand context, customer data, and performance metrics in one streamlined interface. This integration allows marketers to design and launch comprehensive campaigns autonomously, improving speed and maintaining brand integrity.

Overview of the Role

The AI Strategy Consultant is pivotal in transforming marketing strategies for enterprise organizations. In an era where marketing communications are implemented weeks in advance, often requiring extensive resources, Hightouch's clients seek to revolutionize their methodologies. By employing AI agents to understand customer preferences, the goal is to create personalized marketing experiences at scale.

Responsibilities of the AI Strategy Consultant

The primary duties of the AI Strategy Consultant include:

• Serving as a technical-strategic partner for key clients, bridging product capabilities with the unique needs of the customer's business.
• Overseeing the entire lifecycle of AI Decisioning use case delivery, collaborating with engineers, marketers, and IT stakeholders.
• Leading design sessions to extract requirements and document use case developments.
• Ensuring project management excellence by creating strategic process playbooks and best practices.
• Identifying potential project risks proactively and strategizing mitigation tactics.
• Fostering strong relationships with vital stakeholders within client organizations.
• Contributing to the enhancement of Hightouch's AI Decisioning product strategy.

Candidate Profile

The ideal candidate will possess:

• A willingness to travel 10-25% as necessary.
• Experience with marketing technology tools such as CEMs (Customer Engagement Management) and CDPs.
• Strong discovery and interpersonal skills to navigate client challenges effectively.
• An inquisitive mindset coupled with high ambition and humility to drive impactful results.
• Excellent communication skills, both written and verbal, to articulate ideas and strategies persuasively.
• Proven experience managing complex technical projects with a customer-centric approach and a high level of empathy.

Bonus Skills

Candidates with knowledge in programming, scripting, or statistical packages (such as Python, R, Matlab, or SQL) will have an edge in the selection process. This is particularly beneficial for engaging with the technical aspects of Hightouch's AI offerings.

Company Culture and Values

Hightouch champions a culture of ambition, impact, and efficiency. They value traits such as humility, kindness, and compassion as fundamental components of their operational success. Hightouch fosters an environment where team members are encouraged to thrive alongside one another, focusing on collaborative achievement and mutual support.

Salary and Compensation

The salary range for the AI Strategy Consultant position is competitive, stated between $170,000 and $200,000 annually. This structure is accompanied by a variable split of 80/20, incentivizing optimal performance and results.

Job Logistics

As a remote full-time position, the AI Strategy Consultant role does not have a specific local office requirement, allowing applicants from any region in the world to possess an equitable chance to apply. Candidates must demonstrate a strong passion for AI, marketing technology, and a dedication to customer success.

Closing Thoughts

This position presents a remarkable opportunity for those who are eager to make a significant impact within a rapidly advancing field. Prospective candidates should focus on demonstrating both their technical expertise and their strategic thinking capabilities in managing AI-driven marketing solutions. The blend of technical acumen and strategic insight is crucial for success in this role, leveraging both to meet the evolving needs of Hightouch's partners in the marketing domain.

This job offer was originally published on weworkremotely.com