Housecall Pro: Staff DevOps Engineer - Infrastructure Platform

Related keywords: devops remote jobnetwork engineer remote jobdigital marketing remote job

Introduction to Housecall Pro

Housecall Pro is a fintech company that specializes in providing a cloud-based field service management software platform for professionals in the home service industry. Founded in 2013, the company was developed with the aim of assisting home service professionals, such as plumbers, electricians, and other tradespeople, in streamlining their operations, thus saving time and aiding in business management with a simple application. Its services include scheduling, dispatching, job management, invoicing, payment processing, and marketing, ultimately helping over 27,000 businesses by replacing cumbersome paperwork with efficient digital solutions.

Position Overview

The position available is for a Staff DevOps Engineer on the Infrastructure Platform team. This role requires candidates to operate within a remote work environment while playing a crucial part in designing and running the infrastructure that supports Housecall Pro's engineering initiatives. Applicants must possess a combination of technical expertise and leadership ability, aiming to create a framework that makes security and compliance intrinsic to the infrastructure rather than an afterthought.

Responsibilities and Tasks

The responsibilities for this position are quite extensive and involve multiple technical aspects geared towards enhancing the DevOps capabilities of the organization. Key duties include:

• Designing and operating secure and scalable infrastructure foundations
• Leading strategy and roadmap for operating AWS as a stable service platform
• Managing architecture and health of AWS environments, covering compute, networking, storage, identity, and Kubernetes runtime platforms
• Driving continuous improvement in platform reliability, performance, and fault tolerance through observability and resilience engineering
• Enforcing an Infrastructure-as-Code approach for provisioning and lifecycle management
• Improving developer experience by providing self-service infrastructure patterns and templates
• Managing cloud cost visibility and optimization, ensuring the teams understand usage effectively
• Collaborating with different stakeholders to ensure compliance, uptime, and performance requirements are met
• Mentoring engineers and advocating for technical standards across teams
• Aligning cloud platform investments with company product growth and priorities

Required Skills and Qualifications

To be eligible for this position, candidates should meet the following qualifications:

• A minimum of 8 years of experience in software, infrastructure, or systems engineering roles
• Proven experience in operating production systems in AWS
• Strong expertise in Kubernetes and containerized environments
• Experience designing and managing infrastructure platforms and developer platforms
• Proficiency with infrastructure-as-code and automation tools such as Terraform, CloudFormation, or Pulumi
• Solid understanding of cloud security fundamentals, including IAM, network segmentation, and encryption
• Experience with embedding security controls to ensure compliance
• Excellent communication skills enabling influence across teams

Ideally, candidates would also possess:

• Comfort operating in ambiguous, cross-team scenarios
• A strong bias towards automation over manual enforcement
• Effective reasoning about security, reliability, and cost management
• A product mindset with an understanding of usability and trust
• Curiosity and desire to improve platform foundations over time
• A willingness to challenge the status quo and propose better solutions

Compensation and Benefits

Housecall Pro values its employees and offers a competitive compensation package. The salary for this role begins at $7,000 USD per month. Additional employee benefits include:

• A fully remote environment that allows employees to feel connected while working from home
• Self-managed PTO, allowing employees to take time off whenever required without strict protocols
• Flexible work hours aimed at encouraging a healthy work-life balance
• A culture that supports innovation and values new ideas that enhance the services for professionals
• Equipment provided for home office setup with a choice of a MacBook or PC, along with a $500 setup fee to ensure employees have the right tools for success

Conclusion

Joining Housecall Pro as a Staff DevOps Engineer presents a unique opportunity for professionals seeking to make a tangible impact in a growing company. With a focus on building solutions that support home service professionals, successful candidates will not only enjoy robust compensation and benefits but also contribute to enhancing the lives of many individuals working in the trades. This role is ideal for experienced DevOps professionals with a strong technical background who are interested in operating in a remote environment while enjoying the flexibility and innovative culture that Housecall Pro fosters.

This job offer was originally published on weworkremotely.com