Sutherland, a global leader in HR Shared Services, is hiring for a full-time HR Back-Office Administrator with Spanish. This remote position allows individuals to work from the comfort of their homes, contributing to a supportive and diverse international team. The role primarily involves processing HR queries and managing data through leading ticketing systems.
Key Responsibilities
The main duties of the HR Back-Office Administrator include:
Processing HR queries using advanced ticketing and case management systems. This will entail managing various types of inquiries and ensuring timely responses to employee needs.
Managing reports and performing data audits to maintain the integrity of information. Accuracy in data handling is crucial, as you’ll be supporting broader HR functions.
Prioritizing and organizing daily tasks within your personal queue. This involves effective time management and the ability to adapt to changing priorities.
Demonstrating exemplary communication skills and teamwork. Collaboration across teams is essential for success in this role.
Acting in accordance with company standards and projecting a positive overall image of Sutherland.
Skills Required
Candidates interested in this position should possess several key skills and qualities, including:
High levels of computer literacy and numeracy. Being proficient in various systems and databases is essential, as the role requires quick adaptation to new tools.
Bilingual proficiency: Excellent proficiency in Spanish (C1/B2H level) and good proficiency in English (B2 level). Strong language skills are necessary for effective communication within the HR function.
Previous administration, HR, or customer service experience is advantageous, providing candidates with a foundation for the specific duties involved in this position.
Demonstrated business-level communication skills, showcasing the ability to be responsive, kind, and polite in all interactions.
A proven ability to work independently with a high level of attention to detail, ensuring the accuracy and quality of work.
Competitive Benefits
Sutherland offers a range of competitive benefits and perks to enhance employee well-being and job satisfaction, including:
An environment that encourages employees to feel good at work through support and a friendly atmosphere.
A permanent contract, which provides job security, along with additional health and life insurance for peace of mind.
A strong emphasis on work-life balance, offering 21 days of paid leave with weekends off, allowing employees to refresh and spend quality time outside of work.
Access to various online and on-site wellness activities, webinars, and events, enhancing employees’ overall well-being.
Opportunities for personal and professional growth, with access to instructor-led training courses and self-learning resources.
Permanent employees enjoy a competitive salary and performance-based bonuses, along with programs to reward and recognize exceptional contributions.
A relocation package is available for individuals moving from other cities or countries, facilitating a smooth transition.
Engagement in corporate social responsibility events and numerous team-building activities to enrich the workplace culture.
Company Overview
Sutherland is known for its global presence in the industry, providing services in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. The company emphasizes a supportive culture and aims to foster growth, collaboration, and the success of its employees.
Summary
This role represents an excellent opportunity for those who are seeking a remote position in HR administration, especially for bilingual professionals fluent in Spanish and English. Candidates will not only gain experience within a prestigious global company but will also enjoy a diverse range of benefits aimed at promoting a balanced work life. If you possess the skills and talents outlined above, consider applying for the HR Back-Office Administrator position at Sutherland.
This job offer was originally published on himalayas.app
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